Ford of Upland - Service Center

The gentleman that got me started, the follow up phone call, and the gentleman that took payment were all very pleasant and professional. I will come back and recommend the business to others. call, and the gentleman that took payment were all very pleasant and professional. I will come back and recommend the business to others. More

Great home service, great value, really pleasant personnel. That's all I can really think of, sorry. Can you stop now? personnel. That's all I can really think of, sorry. Can you stop now? More

Courteous and professional He was prompt and was knowledgeable and attentive to my needs. Service was done in a reasonable amount of time. knowledgeable and attentive to my needs. Service was done in a reasonable amount of time. More

Lack of communication. Lack of communication between owner and dealership. Very disappointing Lack of communication between owner and dealership. Very disappointing for a n Lack of communication between owner and dealership. Very disappointing Lack of communication between owner and dealership. Very disappointing for a new business in our area. More

The experience was pleasant, fast and smooth. They were super informative and helpful. Very excited to enjoy my new Bronco and having the dealer support my needs is awesome They were super informative and helpful. Very excited to enjoy my new Bronco and having the dealer support my needs is awesome More

Good overall need to square away a few things we were promised They are putting in effort to make it happen promised They are putting in effort to make it happen More

My experience was great. Philip Finley went above n beyond his job duties to provide me with great customer service and for that reason I would recommend anyone to Upland for Philip Finley went above n beyond his job duties to provide me with great customer service and for that reason I would recommend anyone to Upland ford. I'm disabled ( paraplegic) and Philip made sure the part I purchased was installed properly and safe for me to drive. He took the time to install it himself knowing my situation. You guys have a great employee in Philip and I wish we had more people like him in this world. More

4 He kept me in form, respectful, Nice, courteous I don't have any more No have any more No More

I dropped off my car Saturday and had to wait until Thursday to get it back without a loaner car or rental. If they are behind they need to offer a rental option. I called multiple times and was promis Thursday to get it back without a loaner car or rental. If they are behind they need to offer a rental option. I called multiple times and was promise a call back with no response at all. More

5 Philip 5 Quick service and Philip was personable and professional Quick and professional service. Philip was so nice and was friendly and personable. I'll definitely be back to ford of upland! professional Quick and professional service. Philip was so nice and was friendly and personable. I'll definitely be back to ford of upland! More