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Ford of Upland - Service Center

Upland, CA

4.1
416 Reviews

416 Reviews of Ford of Upland - Service Center

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January 13, 2012

I came in with a bad attitude, I was going to boss them and I was really mean. Within 15 minutes we were friends and in 30 minutes I was driving my expertly repaired Focus home. Sorry Gilbert for the ruden More

by kathlinecarmen32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
December 24, 2011

Bottom line with my expierence was : 1. Parts guy Bottom line with my expierence was : 1. Parts guy totally clueless 2. Needed 1 O ring for a fuel filter aasembly for a 7.3 diesel truck probably $1. More

by wrong part
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the parts counter
April 13, 2011

I had driven down from Washington state. Brakes on my 2000 Explorer seemed mushy. I called on a Friday and got an appointment from a very friendly person for Monday morning. I was a little early, and w More

by hikerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
October 19, 2008

gilbert showed me a trick for maintenance that has saved me over $200. when i was stranded with a bad battery on my dodge, gilbert came and gave me a jump. i tried to pay him for his service and he just fl More

by sandra j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gilbert
May 06, 2008

Very poor service, repairs took much longer than time qouted. Once I recieved my 'repaired' vehicle I had several problems with it. They did body work on my vehicle, when I recieved it back there were ir More

by FordMan38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill stahl, Tommy (Last Name?), Bob (last name ?) and finally Mike (manager of some sort when all else failed.)
August 12, 2006

Brought my Ford Explorer in for an estimate on two problems. When I dropped off my vehicle, I was given quotes of $100 to diagnose the Check Engine light problem, and $60 to diagnose a clunking sound More

by swhollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"Tommy"
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