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Fordham Toyota
Bronx, NY
547 Reviews
Service And Parts Are Located
235 West 154 Street
New York N.Y. 10039
Exit 5 On the Major Deegan
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 547 reviews
May 05, 2025
My wife and I had previously leased a car from City World Toyota on Boston Road, and unfortunately, it was a horrible experience. As our lease was ending, we decided to give them another chance, hoping thing Toyota on Boston Road, and unfortunately, it was a horrible experience. As our lease was ending, we decided to give them another chance, hoping things had changed — but it was still the worst experience we’ve ever had at a dealership. We even tried the Toyota dealership in Yonkers; while it wasn’t as bad, the customer service still left much to be desired. Very hesitantly, we gave Fordham Toyota a try — and to our surprise, it turned out to be the BEST decision we’ve made. From the moment we walked in, our sales representative, Jaidy Cruz, went above and beyond to make us feel welcomed and comfortable. There was zero pressure from her, and she was completely transparent throughout the process. She actually listened to what we wanted, unlike other places that just try to upsell or rush you. We made it clear that we didn’t want any surprise fees (which we dealt with at City World), and she respected that fully — even making sure to relay it to German Flores in the Finance department. German was just as incredible — down-to-earth, friendly, and someone who truly made us feel at home. It was the first time we’ve ever encountered someone in finance who treated us like family. We told him we didn’t want our new lease payments to be too high and preferred to stay around where we currently were. Not only did he honor that, but he actually got our payments lower than what we were paying on our previous car — so much so, my wife was speechless (which says a lot!). What stood out even more was the atmosphere. The entire staff at Fordham Toyota treated one another with kindness and unity — something we’ve never seen at any other dealership. It felt like a true team, and that energy made the whole experience even more enjoyable. Thank you to the entire Fordham Toyota team for making this process smooth, honest, and truly pleasant. A special thank you to Jaidy Cruz for her exceptional customer service. You’ve earned our trust and our loyalty! More
by kelvin Martinez
March 02, 2025
Clear communication. Walked me thru every detail. Price was actually lower than quoted. Never hear that anywhere else. Didn't feel pressured or rushed. Definitely would r Walked me thru every detail. Price was actually lower than quoted. Never hear that anywhere else. Didn't feel pressured or rushed. Definitely would recommend. More
by scottlebowitzaia
January 18, 2025
Fordham Toyota is a best team! Especially thank you Angel M and Manager Rosales for a great deal, they make us come back and get a car! Especially thank you Angel M and Manager Rosales for a great deal, they make us come back and get a car! More
by natalya.khaimova
September 15, 2024
Chris Mair is the Best Manager Ever! Thank you for your great service over the years. Much appreciated, Deborah L Thank you for your great service over the years. Much appreciated, Deborah L More
by edwina46
April 11, 2024
Excellent service thank you Angel Morel and Rosalba who help me throughout the process. ❤️🫶 love my new car. help me throughout the process. ❤️🫶 love my new car. More
by Karla Lorenzana
February 01, 2024
Excellent service and comprehensive Thank you Thomas Scholander for the service on my Toyota Sienna Scholander for the service on my Toyota Sienna More
by Mo
Employees Worked With
January 17, 2024
Never wait longer than expected for service work. Very convenient and the waiting room is very cozy Very convenient and the waiting room is very cozy More
by Tony
January 14, 2024
All were polite & extremely helpful with my questions about the used 2017 Highlander I was considering & did purchase. about the used 2017 Highlander I was considering & did purchase. More
by JBarr
Employees Worked With
Other Employees :
Christian Martinez, Sales Manager
