Fordham Toyota

Service Experience Jeannette Lawton provided excellent customer service. She ensured that I was transported to and from the facility. In addition, she remained in contac Jeannette Lawton provided excellent customer service. She ensured that I was transported to and from the facility. In addition, she remained in contact with me in regard to the updates of my car. More

My Experience Emory helped me greatly in solving my problem. He tried his best to help me get what I needed and made sure the price was reasonable. His service was Emory helped me greatly in solving my problem. He tried his best to help me get what I needed and made sure the price was reasonable. His service was great and I could recommend this service center to family and friends without a problem. I thank Emory for doing such a great job!! :D More

Good Experience The overall experience was very good. I did not feel pressured to purchase a car. Sidibe answered all my questions and he was very professional. The overall experience was very good. I did not feel pressured to purchase a car. Sidibe answered all my questions and he was very professional. More

Service I took my car to be checked because it was making a squeaking noice when brake and the service center took care of my problem and provided me great cu I took my car to be checked because it was making a squeaking noice when brake and the service center took care of my problem and provided me great customer service. More

Exceptional customer service Employee was very professional and friendly. Offered me the services I needed without trying to force me into things I didn't need. I was tended to im Employee was very professional and friendly. Offered me the services I needed without trying to force me into things I didn't need. I was tended to immediately and they had me in and out of there in no time. I Highly Recommend this location and am looking forward to future visits More

best service ever He has been nice to me and I m happy for his service.I hope to be there again .for the next service I hope to meet him again or I will recomande to s He has been nice to me and I m happy for his service.I hope to be there again .for the next service I hope to meet him again or I will recomande to some freinds.it was a pleasure to deal with toyota service and the .for my maintenance.thank you to Emory for taking care of me. More

Fordham Toyota is the best! My experience dealing with Fordham Toyota was nothing short of excellent. Shereta and Matt Freeman were respectful and accommodating organizing a prom My experience dealing with Fordham Toyota was nothing short of excellent. Shereta and Matt Freeman were respectful and accommodating organizing a prompt, intelligent and affordable way for me to to lease my new Toyota Rav 4. The process involved was detailed which required patience, many call backs including figuring out the finances on both ends. The entire interaction was friendly and genuine. Both Matt and Shereta worked very very hard to help with with great results in obtaining my new vehicle. I am sincerely appreciative. More

Yay I got my Toyota Corolla 2014! It was a very nice experience buying at Fordham Toyota. Julian worked hard even came in on his day off to complete the paperwork on my brand new Toyot It was a very nice experience buying at Fordham Toyota. Julian worked hard even came in on his day off to complete the paperwork on my brand new Toyota Corolla. Nice job would recommend it to my friends. More

No Need To Be Apprehensive I decided at the last minute to get a new Toyota Camry. After calling about 4 different dealerships, and even getting the best offer from another deal I decided at the last minute to get a new Toyota Camry. After calling about 4 different dealerships, and even getting the best offer from another dealer, I decided to go to Fordham Toyota! As I explained to Charetta, it's was all about honesty and service. Charetta has been nothing but honest, charming, proficient and professional the whole time. If it wasn't for her, I would have NEVER went to this dealership! I told her all the questions I had and within no more than 30 minutes she had the answers, the right answers. I stressed to her that I am not looking to play games or waste my time. She assured me that I need not to worry. She told me that I will be working with sales person Matt. As soon as I got off of work, Which was 7Pm, I ran to the Fordham Toyota, where I was greeted by a sales person. I requested to speak to Sabrina, as directed by Charetta. Sabrina came out and introduced me to Matt. Matt was ready to get down to business and knew exactly what I was there for! All I had to do was pick a color of the car. I was very tired and allowed Matt to pick a color. He came back and we started talking numbers. I put on my boxing gloves, thinking " let's get ready to rumbleeeee". I filled out the credit application and waited for Matt to come from taking it to the finance manager. It took him no more than 20 minutes, but because I was tired from working all day, I felt like it took hours. He came back and took me down to Michael. Michael's body language can come off very strong and intimidating. I laced up my imaginary gloves even tighter, put on my poker face, took out my million and one paperwork. I was adamant on me being in control of this conversation. I started things off on the wrong foot, all because I was preparing for war when I didn't have to. Yes the numbers were off from what Charetta and I spoke about, honestly I can't blame them, they were testing me as I was them! Things did get very heated when we discussed interest rates, and yes Michael we both know deep down it makes a world of a difference when making those payments! I got really upset and stormed out, even after I got my insurance and paid for it, yes I admit I jumped the gun on practically everything the moment I sat down to speak to the finance manager. They didn't go after me, they let me go. I sat in my friends car, to breathe, think straight, for some reason I couldn't think in the dealership, now I realize that what was my own demise. My gut told me it was a great deal, go back, relax and be positive, they are trying to help you. I went back in the first thing I did was apologize to Michael, told him about the numbers, he called another sales person ( sorry I forgot your name) BOOM, fixed! The finance rate, Michael wasn't budging from, that right eyebrow told me so ;-) So I compromised, Matt came down asking " Am I getting the car from the warehouse" with out hesitation Michael said "yes, sh'e leaving with the car". I smiled a huge smile, I removed my boxing gloves, let go of my fears, relaxed and started treating Michael like a human instead of a blood thirsty shark. After that it literally was like the rain storm stopped, the clouds began to part and the sun was shining through as bright as a hot summer day! Mind you it was like 10:30 at NIGHT! All the tension was gone! We had laughs and before I knew it I was signing an unbeatable deal! Got my copies and asked Michael, how did he know I was going to get the car, he said cause your a smart woman! Lol. Classic! He apologized to me after I expressed how I was feeling, he gave me a nice little advice: not everyone is out to hurt you. You didn't give me a chance to help you. At that moment I realized how much a wicked witch from the west I was being. I proceed to go upstairs and wait for my car, It was late and everyone was leaving. I began to get worried after 30 minutes had passed, the sales person whom name I can't remember assured me Matt was coming. He was very nice and we had casual talk. About an hour and some minutes later, Matt came in. The sales guy asked him what took him so long he said I had to move the other car's, I filled up the tank, and these next words he spoke, swept my heart away, I had to get the car washed for her! Wowwww. It was now going on 12 Midnight and Matt did all of those things for me. I mean wowww!!! He recognized that this was a huge accomplishment for me and Matt wanted it to be perfect! And it was!! I was too excited and dead tired to take Matt up on the offer of educating me on the features of the camera, he invited me back the next day to spend one on one time to connect my Bluetooth and go over the capabilities and features of the car. Even to this day, I get emails congratulating me and extending their help if i shall need anything! I am so grateful for all that EVERYONE has done for me at this dealership! For all who is reading this, I hope my experience will help make your decision on where to purchase a car from! YMMV!!!! Thank you so much Matt, Charetta, and Michael!! This experience meant the world to me!! More

Best Service In the past, I have made 2 purchases. One time, I financed and I am currently leasing the second car. The service is great and the people who work her In the past, I have made 2 purchases. One time, I financed and I am currently leasing the second car. The service is great and the people who work here does their absolute best to accomodate any needs. I plan on making other purchases in the future when I am ready. More