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Forest City Honda - Service Center

Forest City, NC

4.8
878 Reviews

878 Reviews of Forest City Honda - Service Center

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January 13, 2022

They were excellent all around. I was so thankful they check out everything on my van. I didn’t know they did that being it was my first time. More

by AWALKER82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Forest City Honda responded

We're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.”

January 04, 2022

Employees are very friendly and are eager to understand your concerns. They are quick to welcome you to dealership. More

by STWITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Forest City Honda!

December 30, 2021

I have leased several cars from this dealer over the years and in all cases have received both a great product and excellent service. More

by THCARL136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mims
Jan 05, 2022 -

Forest City Honda responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Forest City Honda. We look forward to serving you for many years to come!

December 24, 2021

Excellent, friendly, speedy service. I used to take my 2015 GMC Acadia to the dealership where I bought it for service. But after the local GMC dealership changed owners, I was not happy with their servic More

by datgirl333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Forest City Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

December 23, 2021

We had an appt to have our oil changed and tires rotated. We enjoyed sitting in the showroom while they were performing our service. The employees were very courteous and the service was done as expected. More

by FUNDERBURKEMARIE63
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 17, 2021

Love FC Honda! Wendy is the best service woman I’ve ever dealt with. 10+ stars for her. Dealership is A1 and employees are wonderful and helpful. Always ready to help!!! More

by Sara Ledsome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone receptionist 5 stars. Very friendly and helpful.
Dec 21, 2021 -

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Forest City Honda!

December 14, 2021

Great work from the service department but not a 5 star review because the wait time is too long. An oil change with tire rotation and change of wiper blades shouldn't take an hour and 30 minutes in my op More

by AMY131
Recommend Dealer
Yes
Employees Worked With
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Forest City Honda responded

Hi Amy, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

December 10, 2021

Staff was very friendly and helpful. Went to get my oil changed and they did a wonderful job. It went very quick and smoothly. Would highly recommend them. More

by MEGANMOO14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Forest City Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Forest City Honda!

December 08, 2021

They are always helpful and quick to service my Honda. They are very professional and willing to answer questions as needed. More

by CROWEPAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I communicated with Chris. But I am not sure if his last name. Wendy was not there, but she is always very helpful too.
Dec 21, 2021 -

Forest City Honda responded

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Forest City.

December 08, 2021

I bought my 2016 Honda CRV new and I have always been treated with respect, More

by bubfaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Forest City Honda responded

we're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing. We appreciate your business!

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