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Forrester Lincoln

Chambersburg, PA

4.9
1,336 Reviews
Thank you for considering us for all of your automotive needs. Forrester Lincoln is a family owned & operated dealership that has been representing the Lincoln brand and Ford Motor Company for 55+ years. Our dedicated sales and service team has been voted the "Number One Lincoln Dealer in Pennsylvania" for 8 years, based on DealerRater customer reviews. We have a strong and committed staff with many years of experience that is looking forward to earning your business! Browse the Forrester Lincoln new and pre-owned vehicle inventory online, then come in for a test drive and talk with us about our auto loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above. Forrester Lincoln has earned the prestigious Presidents Award 20-times in recognition of our outstanding sales and service to our customers. This coveted title is limited to the top ten percent of Ford & Lincoln dealers in the United States. Allow us to demonstrate our commitment to excellence!
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832 Lincoln Way E

Chambersburg, PA

17201

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Showing 1,336 reviews

February 04, 2021

The Service Department is very prompt in scheduling my appointments. Always very nice and every time I have dealt with them it's always been a great experience. More

by bam61550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Edwards
Feb 09, 2021 -

Forrester Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Forrester Lincoln, we value our customers and we look forward to seeing you on your next visit. Best regards, The Forrester Lincoln Team

February 04, 2021

Mike at Forrester Lincoln made my first car buying experience a breeze... He was super polite and not your normal "pushy" salesman. The used cars from Forrester Lincoln are definitely a step above oth More

by Cub425banshee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Forrester Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, The Forrester Lincoln Team

January 29, 2021

Friendly customer service. The people I saw/worked with were wearing masks & following COVID-19 guidelines. Didn’t feel pressured into buying a more expensive vehicle/warranties & salesman worked hard to h More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Forrester Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, The Forrester Lincoln Team

December 24, 2020

Mark, Customer Service, is "cool under pressure", thoughtful and with purpose. Look forward to continue relationship. And Toby is the ideal Partner. His understanding and patience is the cement compl More

by Red1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Customer Service., Toby Forrester
Dec 30, 2020 -

Forrester Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, The Forrester Lincoln Team

December 20, 2020

Purchased a used Leer truck cap from Cody, who insisted it would fit my '13 F-150, which it does not. Bottom piece of the door is not compatible with my truck's tailgate, and it is not an 'easy fix' that More

by easley2012
Recommend Dealer
No
Employees Worked With
Cody Forrester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Forrester Lincoln responded

Sean, I’m disappointed to see that you are not satisfied with the used truck cap you purchased. Prior to you making the trip, you messaged Cody and asked if the cap would fit your truck. His response was “It will fit yes. You may need a new piece under the rear glass to fit your tailgate, but yes it will fit and work”. You arrived with your truck and we placed the cap on your truck for you to see and confirm your satisfaction. You were not obligated to buy it if you were not satisfied, so I’m surprised to now read your 12/17/20 review for this used truck cap that was purchased a month and a half ago on 10/30/20. Our goal is for you to be satisfied with your purchase. I have a call into LEER to see if a “cap skirt” is available to match your tailgate. Please contact me directly to discuss options to resolve your concern. I look forward to hearing from you, Toni Forrester 717-263-9525.

Dec 21, 2020 -

easley2012 responded

The reason for the delayed review is because I've spent the past several weeks trying to find an 'easy' fit solution as Cody described it through two local Leer dealers, and also a call to Leer customer service directly. I'll answer your Leer call for you, cuz I already made it...The answer is that there is no replacement part or 'cap skirt' that will make this work. The bottom aluminum piece that mates with the truck's tailgate is riveted onto the glass door. It needs an entire new rear door to make it work with my truck, which will not only cost nearly what I paid for the cap, but also needs to be installed. No thank you. The only solution that would make things right is to refund me and take the cap back. Do you want to discuss that on our call Toni?

December 01, 2020

We have bought several vehicles from Joshua and he’s always very professional, knowledgeable about the vehicles he sells and is always helpful in finding the vehicle that’s just right for us. He and for More

by carguyjoshua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Forrester Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, The Forrester Lincoln Team

November 30, 2020

I sent Joshua some specific criteria on the car I wanted. During the search he kept me informed of his progress and sent photos of potential cars. When he found the car I liked, he personally drove several h More

by Tim Fisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Forrester Lincoln responded

Thank you so much for your feedback, Tim. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Best regards, The Forrester Lincoln Team

November 27, 2020

Our salesman Larry Howell was very helpful & professional. Our daughter was very excited to get her first car. It took awhile because computer was down. More

by dwingert76
Recommend Dealer
Yes
Employees Worked With
Larry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Forrester Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Larry and our team were helpful during your visit and that your daughter loves her new car. If you have any questions, please don't hesitate to reach out to us again. Best regards, The Forrester Lincoln Team

November 27, 2020

Larry was very helpful when looking for an affordable used car for my son. He knowledge on the cars on his lot was outstanding, as he knew all about the cars on his lot. Would definately buy another car More

by eazye172010
Price
Recommend Dealer
Yes
Employees Worked With
Larry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Forrester Lincoln responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It's great to know that Larry and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, The Forrester Lincoln Team

November 26, 2020

Trav is the best salesman you will ever meet. He is very helpful and will make sure you get exactly what you are looking for. More

by max
Recommend Dealer
Yes
Employees Worked With
Travis Mummert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Forrester Lincoln responded

Max, it’s great to know that Trav provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, The Forrester Lincoln Team

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