Forrester Lincoln - Service Center

Forrester Lincoln is the best dealership I've ever experience! I will recommend to anyone!!Bill Mull is one of the best salesman I've encounter, thank you Bill!! experience! I will recommend to anyone!!Bill Mull is one of the best salesman I've encounter, thank you Bill!! More

Service Department David, Kris and Jay continue to provide outstanding service. Every service question and request is handled promptly and accurately. Would not go any w David, Kris and Jay continue to provide outstanding service. Every service question and request is handled promptly and accurately. Would not go any where else. More

Recommending Larry This is a great dealership to buy a car from. My salesman, Larry Howell, and I would recommend him to any person looking to buy a car. Thank you Larry This is a great dealership to buy a car from. My salesman, Larry Howell, and I would recommend him to any person looking to buy a car. Thank you Larry! More

Exemplary Customer Service in the service Department I had my 2014 Ford Focus for only six months. I was referred over to Forrester Service by Hamilton Hyundai where I bought my car. They in turn did a I had my 2014 Ford Focus for only six months. I was referred over to Forrester Service by Hamilton Hyundai where I bought my car. They in turn did a diagnostic and found out my clutch was malfunctioning. They did this and I set a time up at the beginning of this year to get my clutch replaced and came in under estimate for the quote. David extensively worked with Ford and my warranty company. Coming to find out that this car had the same trouble at about 30,000 miles I was quite frustrated but David remained ever vigilante in helping me by reviewing my Car Shield Warranty and discussing issues with Ford. They gave me an estimate and I scheduled the work. I contested everything with disputes with Ford and kept record and they in turn told me to keep all paperwork that they might investigate and pay for the issue. I in turn paid the bill and followed the instructions and today a prayer answered, David called me and said Ford was going to pay for the replacement. A prayer answered because I used my mortgage money for my house to pay the bill. Now I can go back and get the work done I need. I will use Forrester for an other overall work that I need done for my car. I highly recommend the service department and all the people I worked with handled professionally even when I was upset. They took care of a widowed woman who relied on her husband to take care of these things and took care of the problem promptly and with professionalism. Thank You David and Forrester for all your relentless work you have done by remembering our conversation and calling me about the refund today as soon as he got the information from Ford. We also back in the .late 70's purchased a 1969 Mercury Cougar from Forrester and financed our first used car from a dealership and they stood behind their professionalism then and now forty some years later. Thank you again. More

Excellent service Friendly and helpful staff that showed me the waiting area, explained the service performed, hand washed my car, and charged a very good price for the Friendly and helpful staff that showed me the waiting area, explained the service performed, hand washed my car, and charged a very good price for the service. More

Always A Great Experience I received a reminder email for an appointment Lincoln Forrester set up for me to get my oil changed. I absolutely loved that, because I'm prone to fo I received a reminder email for an appointment Lincoln Forrester set up for me to get my oil changed. I absolutely loved that, because I'm prone to forgetting. I only waited an hour, because there were other customers ahead of me, plus I was comfortable waiting in the lounge area. Jay is always pleasant and friendly with me every time I come there, answering questions that I have about my car and giving me a rundown of the work that was done for that appointment. If I need to come in to fix an issue on my car, he's able to squeeze me in at a time that works for me. The prices for an oil change is also reasonable. Overall I give him 5/5 More

Service on Mariner The service dept. at Forrester is very well run and efficient. It also is very neat and the manager, Cory Buhrman, is courteous. His assistant, Jesse, The service dept. at Forrester is very well run and efficient. It also is very neat and the manager, Cory Buhrman, is courteous. His assistant, Jesse, is also knowledgeable. More

First Service Kris, service, is outstanding. He takes his time and explains very well. He is knowledgeable and gets the job done right. Love my Continental, sales, Kris, service, is outstanding. He takes his time and explains very well. He is knowledgeable and gets the job done right. Love my Continental, sales, service and management. More

Friendly staff, who please their customers From the time you enter the shop until you pay your invoice the staff is friendly and courteous. Amazing in today’s environment. First class operatio From the time you enter the shop until you pay your invoice the staff is friendly and courteous. Amazing in today’s environment. First class operation. More

Prompt service, attention to detail Very friendly and knowledgeable staff, service done right the first time. Always on time and make me feel like a priority. I wouldnt buy any where Very friendly and knowledgeable staff, service done right the first time. Always on time and make me feel like a priority. I wouldnt buy any where else. More