Fort Collins Nissan

They are the greatest and were so easy to work with. I would recommend their business and service to anyone looking for a new or used car! would recommend their business and service to anyone looking for a new or used car! More

Every body was great. they walk me thru all the procees Every body was great. they walk me thru all the procees giving me different options. This was my first time leasing a car and I couldn't be in bette Every body was great. they walk me thru all the procees giving me different options. This was my first time leasing a car and I couldn't be in better hands. More

My initial review was a good one; however, things have changed. I purchased a 2006 Chevy Equinox from Jake Howard, who was friendly and helpful. On the test drive we noted a noise (sort of a rattling/cl changed. I purchased a 2006 Chevy Equinox from Jake Howard, who was friendly and helpful. On the test drive we noted a noise (sort of a rattling/clunking) which we thought was the table in the back, as it was not sitting firmly in the slide-in area. The vehicle was very clean and "appeared" to be in great shape cosmetically. However, within hours of purchasing it I had many issues. The "rattling/clunking" got very bad and the brakes were pulsing and squeaking and the ABS and traction control lights came on. They told me to bring it in, which I did, and they gave me a loaner car, as they had mine for 4 days. They repaired the front swaybar links but said that they could not reproduce any braking issues. I left there thinking everything was okay. However, I then received a copy of the "Used Car Multi-Point Inspection" invoice dated July 19, 2013 for the inspection they apparently did when they took the vehicle in on trade before they put it up for sale. It states: A - Found that the T-case fluid is black and valve covers are leaking - Sales denied service (therefore this was not taken care of); B - Internal Used Vehicle Emission Test - passed; C - Lube and filter service performed; D - Inspection found that driver-sided door lock switch not working - replaced and works properly (THIS DOES NOT WORK); E - found that front brake rotors have pulsation - resurfaced and pulsation is no longer present (PULSATION IS STILL PRESENT); F - noticed front end clunk noise - found front sway bar bushings are worn - replaced sway bar bushings (CLUNKING NOISE WAS STILL PRESENT WHEN PURCHASED); G - while braking at low speeds, ABS comes on - left front ABS sensory was erratic - replaced left front wheel bearing (ABS AND TRACTION LIGHTS COMING ON IMMEDIATELY AFTER PURCHASE). Considering that these items were ALL noted back on July 19th and stated on the invoice to have been repaired, yet were still present immediately after purchase, I am extremely concerned about if ANY of these items were ever actually taken care of at all. I did contact the dealership again and they have no desire to take care of anything. They provided me with an inspection report showing the issues that they found with the vehicle back in July that showed they were all repaired, yet those same issues still exist, and have now progressed to a "grinding" sound when making tight slow turns. I would find this to be a gross misrepresentation of the vehicle. I am highly disappointed and will be filing a report with the BBB. More

My wife and I decided to purchase a Nissan Murano because winter was approaching and we wanted a suitable AWD SUV to deal with the snow that was soon to come. Before heading to the dealership, I did some on winter was approaching and we wanted a suitable AWD SUV to deal with the snow that was soon to come. Before heading to the dealership, I did some online research and found that this particular dealership was in the midst of a massive end-of-the-model-year clearance and that salesman Jake Howard had consistently received positive reviews for his knowledge of the Nissan line, his fairness and friendliness, and I was particularly interested in his no-pressure sales technique. I'm pleased to say that the reviewers were right on every count! We purchased the Murano at a remarkably low price and were offered top dollar on our very clean trade-in. Toss in Jake's personality and sense-of-humor and this car-buying experience was not only painless but fun! More

I was interested in a used Ford Escape that was at the Tynan's store in Aurora, CO. I called the Fort Collins store and they brought the vehicle to Fort Collins, which I really appreciated, as any vehicl Tynan's store in Aurora, CO. I called the Fort Collins store and they brought the vehicle to Fort Collins, which I really appreciated, as any vehicle we buy is evaluated by our own mechanic first (who is also in Fort Collins). I won't go into what the mechanic said, etc. My problem was in the pricing. We were interested in the vehicle (with a contingency related to something our mechanic had found). The price, with all the add-ons, was about $900 over our budget. I had mentioned that the Tynan's in Aurora had offered a $300 coupon off any vehicle, new or used, and I was told they would honor that. That had not been deducted, so Derek took the paperwork back to someone in finance to make the adjustment and came back with a price written as "best deal" and I was told that I was saving over $400. My own fault for not looking more closely. It wasn't until I was looking at the paperwork while at my bank that I realized the price had not been discounted one penny. Instead, they had discovered that because of where we live, our sales tax was much lower than if we lived in Fort Collins - over $400 lower. That was the ONLY CHANGE they had made - no discount at all, just correcting what was their mistake to begin with. But it was put to me like they had made me a great deal. I do not appreciate dishonesty. When confronted they did take the $300 off, but we ended up walking on the deal because of the problem found by our mechanic (the contingency). I was sorry as I liked the Escape, but I also did not really want to buy from them after my discovery. From this dealership's good reviews and the "promises to our customers" that are posted on their walls, I expected fair and honest dealings. I do not feel I got that. More

Todd and Jake understand how to effectively use the internet to make for a great customer experience. While the internet is a convenient tool to begin car shopping, other dealers use automated respons internet to make for a great customer experience. While the internet is a convenient tool to begin car shopping, other dealers use automated responses and uneducated customer service reps. When I started an instant chat conversation, the response was not only quick but actually answered my specific inquiry. While the first car I inquired about ended up not meeting our needs, Todd asked what we were looking for. He then made suggestions for other used vehicles that actually met our criteria. We would also like to commend Tynan's for actually doing their used car inspection before we drove it. The service report was available for us to look over. Thank you for making this transaction easier than we had expected. More

Hello, I have given all 5 stars because our experience Hello, I have given all 5 stars because our experience with Jake Howard was the best car sales experience we have ever had. He was efficient, inform Hello, I have given all 5 stars because our experience with Jake Howard was the best car sales experience we have ever had. He was efficient, informative, friendly, helpful, personable, and not high pressure at all which would have put us off. He was, in other words, a delight to work with. I would recommend him to our friends. However we were put off by Derek Boyd. He did the job, but he had a condescending, snarky way he talked with us, which put both me and I husband off. If he had been our salesman, we would probably not have bought the car. As it was, Jake already sold us fine on the car, so it didn't really matter about Derek. I just wanted to tell you that maybe he should have some training on how to talk normally to customers. More

We were very pleased with how we were treated at Tynan Nissan. Our sales representative kept us informed and followed up promptly with every question we had. There were no surprises when we arrived. Every Nissan. Our sales representative kept us informed and followed up promptly with every question we had. There were no surprises when we arrived. Everything was just how we expected it. The car is beautiful and is a joy to drive. More

Great service will recommend to everyone. Great service and great value. Will consider tynans for my next vehicle as well. Treated very well by Todd and Otto, and great value. Will consider tynans for my next vehicle as well. Treated very well by Todd and Otto, More

Justin was very friendly and made the car buying process very easy. He explained every step and option thoroughly, and was willing to give me time to consider my options. I will definitely recommend this d very easy. He explained every step and option thoroughly, and was willing to give me time to consider my options. I will definitely recommend this dealership to my friends and use them in the future. More