Fort Mill Hyundai

Very Poor Service I bought my third Elantra in five years from Fort Mill Hyundai in September. They brought the vehicle down from their recently purchased Lake Norman I bought my third Elantra in five years from Fort Mill Hyundai in September. They brought the vehicle down from their recently purchased Lake Norman Hyundai dealership. In November it was made obvious to me that the vehicle had been damaged either on the lot or on a test drive and was poorly repaired before being sold to me as new. I had noticed several of the signs of damage within a day of getting the vehicle but didn't put together what it added up to. I had noticed imperfections in the paint on the right rear of the car as well as three clips underneath the back bumper I later found out was to hold a piece of the bumper that was never on the vehicle amongst other things. When I went to Fort Mill Hyundai with this information I spoke with General Sales Manager Dan McColl who was quick to dismiss the issue insisting it happened after the fact and went as far as to state that his supervisor would "laugh at" him if he tried to get repairs approved. This was the first time I've ever been treated rudely at a dealership and as a repeat customer was shocked. That evening I emailed his supervisor Chris O'Leary (General Manager) who never bothered to even return my correspondence even after I followed up with several phone calls and left him a message after waiting a week. More

We just purchased our third vehicle from Fort Mill Hyundai, and once again we were extremely happy with them. Scott Owen helped us decide on which car was best for our needs. We started the process on Hyundai, and once again we were extremely happy with them. Scott Owen helped us decide on which car was best for our needs. We started the process online with Scott, when we arrived the Internet Sales Director, Reuben, came over and introduced himself, asked a few questions and told us he would get us out quickly. There was none of the typical "haggling" back and forth, which made us happy. When it came time to sign the papers, Matt in the Business Office was quick and had a great since of humor. This dealership is almost an hour from our home, but they have set the bar high for customer service, therefore we will gladly drive the distance!! Kudos once again to Fort Mill Hyundai!! More

I just bought a used Hyundai from this dealership and they are the funniest and most friendly people. They worked with me and got me to what I wanted to pay. I felt like I had known them for a long time. they are the funniest and most friendly people. They worked with me and got me to what I wanted to pay. I felt like I had known them for a long time. I just wanted someone to know how awesome this group of people are. Thanks Fred and Brian for making my experience a good one and fast (thanks Matt). I would definitely recommend this dealership to my friends. I will be back. More

The people are friendly at Fort Mill's Hyundai, they make you feel comfortable, are funny, and really care about their customers. I would definitely recommend/go back. make you feel comfortable, are funny, and really care about their customers. I would definitely recommend/go back. More

The best car buying experience I have ever been a part of. Casey was awesome and everyone from management to finance couldn't have been better. of. Casey was awesome and everyone from management to finance couldn't have been better. More

My buying experience was great due to the car salesman, Fred Bowman. He educated me regarding my hyundai genesis car. He made sure that understood the buying options and they could work for me. Fred Bowman. He educated me regarding my hyundai genesis car. He made sure that understood the buying options and they could work for me. More

Casey, made it possible for me when I thought that there was no hope for me getting a car his partner been and hisself worked very hard. The staff worked close together making you feel at home, for god knew was no hope for me getting a car his partner been and hisself worked very hard. The staff worked close together making you feel at home, for god knew just what he was doing when he sent me here to get my car again I can't thank them enough with a special thanks to Casey I appreciate it ALL.. More

Casey was great to work with. He listened to what we wanted and was able to deliver! Not only did we get a great new car, it will end up saving us money b/c it is hybrid! I have now purchased 4 cars f wanted and was able to deliver! Not only did we get a great new car, it will end up saving us money b/c it is hybrid! I have now purchased 4 cars from this dealership. The service is excellent! More

I agree with several previous reviews on this dealership as far as dealing with Fred Bowman. He is nothing but a liar & even though my experience with Casey was very good, I will not return to this dealers as far as dealing with Fred Bowman. He is nothing but a liar & even though my experience with Casey was very good, I will not return to this dealership again to purchase another vehicle or recommend them to anyone. More

I was very much impressed with the services that were provided to me by Fred Bowman. I was very skeptical about the whole car buying process, but I was in need of a vehicle, and I had delayed the proces provided to me by Fred Bowman. I was very skeptical about the whole car buying process, but I was in need of a vehicle, and I had delayed the process long enough. Fred listened to my need, and he was able to make an informative decision in which car would be affordable to me, and also have some of the features I was looking for. He was friendly, and very knowleageable about the whole car buying process which put me at ease. I was able to purchase the car I liked, and even more importantly at the price I needed for it to be! I am very thankful to Mr. Bowman, and I have already shared my experience with both my friends and family. Thanks again, and I will definitely refer you and your dealership to everyone I know! I am loving my car!!! PS-Thanks for taking the time to follow-up with me, that really meant alot! More