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Fort Myers Genesis

Fort Myers, FL

Overview
Reviews
Vehicles
4.9
22 Reviews
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13921 S Tamiami Trail

Fort Myers, FL

33912

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Showing 22 reviews

March 05, 2026

Mark, my sales representative was extremely helpful, respectful and knowledgeable. I would highly recommend the brand, the dealership and the staff. More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Harris and Madison Kercher
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Mar 06, 2026 -

Fort Myers Genesis responded

Our team at Fort Myers Genesis appreciates your recommendation and positive words. Thank you for choosing us.

February 21, 2026

Service department Lori was friendly and efficient. Service update was preformed and I am satisfied More

by fredwdiebold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori in service
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Feb 21, 2026 -

Fort Myers Genesis responded

We appreciate your feedback about our service department. Our team at Fort Myers Genesis is glad to hear you are satisfied with the update. Thank you for choosing us.

January 27, 2026

The service agent and car rental agent were courteous, helpful, and professional. While I did not meet the mechanic, the work was completed as requested. More

by ndecarbo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osiris, Zoryam Reyes
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Jan 28, 2026 -

Fort Myers Genesis responded

Thank you for recognizing our team's professionalism at Fort Myers Genesis. We're glad the service and car rental met your expectations. We appreciate your feedback.

January 27, 2026

Leonel in service was very nice, kept me informed of the status and when it would be ready. Car was cleaned and ready to go Thanks to everyone in the service department! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
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Jan 27, 2026 -

Fort Myers Genesis responded

Our team at Fort Myers Genesis appreciates your feedback and is glad you were kept informed. We aim to have your vehicle ready and looking good each visit. Thank you for recognizing our service department.

January 27, 2026

Very knowledgeable, very relaxed environment, very respectful on what you are looking for, great group to work with More

by Lester.Adair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William , upper management
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Jan 27, 2026 -

Fort Myers Genesis responded

We appreciate your feedback and are glad our team provided a respectful and relaxed experience. Thank you for choosing Fort Myers Genesis.

January 24, 2026

A friendly environment and easy process with setting up a service appointment. Leo assisted me; he has a witty and engaging personality. Lol!😁 He even helped me in choosing the right coffee flavor which w More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 24, 2026 -

Fort Myers Genesis responded

We appreciate your kind words about our service appointment process and the help you received with coffee choices. Our team at Fort Myers Genesis is glad to make your experience pleasant and enjoyable. Thank you for sharing your feedback.

January 23, 2026

Good work and good job on the car and the rest took care of itself More

by jackpallotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worn
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Jan 23, 2026 -

Fort Myers Genesis responded

Thank you for sharing your experience with Fort Myers Genesis. We're glad our team could assist with your car. We appreciate your feedback.

January 02, 2026

N needed a new battery. No problem. They picked up my car put in a new battery and brought it back. It was after warranty so I had to pay, but I did get three years warranty More

by Balkum249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jan 03, 2026 -

Fort Myers Genesis responded

Thank you for sharing your experience with our battery service. Our team aims to make the process convenient, especially with pick-up and delivery. We appreciate your trust in Fort Myers Genesis.

December 08, 2025

Call was given appointment. Have 2023 GV70. Appointment was one month past warranty. Service cost me $210 plus rotation and align Think 4 days past warranty was unfair. Car More

by Dennis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager only Juan
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Dec 12, 2025 -

Fort Myers Genesis responded

Hello Dennis, Thank you for your review. We appreciate your feedback here at Fort Myers Genesis. Please don't hesitate to reach out to us if you'd like to discuss your service experience in greater detail. Thank you, Fort Myers Genesis Team (239) 590-0770

November 30, 2025

Service was excellent . Everything went smoothly. Even washed the car . Very happy with the whole experience. More

by ritalee367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Dec 01, 2025 -

Fort Myers Genesis responded

Thank you for your positive feedback. We're glad our team could provide smooth service and a clean car. We appreciate your business with Fort Myers Genesis.

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