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Fort Myers INFINITI

Fort Myers, FL

4.8
1,573 Reviews

14990 S Tamiami Trail

Fort Myers, FL

33912

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1,573 Reviews of Fort Myers INFINITI

November 27, 2023

They left the oil stop loose after my oil change and it leaked on my driveway. The pressure cleaner they hired to clean it never showed for my appointment. I’ve spent the last two weeks trying various me More

by lawmanfla
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
November 27, 2023

Excellent service! ! They are very professional and their prices are fair and most of the times they have a loaner available. More

by FERNANDOCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
Nov 29, 2023 -

Fort Myers INFINITI responded

Hi, it really means a lot to us that you took the time to write such a positive review about Fort Myers INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI

November 25, 2023

Had a flat , they were able to put a new tire on in almost 3 hours which seemed like a long time. Unable to get military discount but they said I could get one next time More

by Mrsrogue1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 27, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing, please contact our Manager at (888) 690-3484. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

November 22, 2023

Stop texting me please Stop texting me please Stop texting me please Stop texting me please More

by patrickferguson206
Recommend Dealer
Yes
Employees Worked With
I did it myself
November 21, 2023

Ft Myers Infiniti service department is always quick, eager to please, & great to deal with. More

by jpohlx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin, Adriana VanBuren
Nov 24, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

November 21, 2023

The service center staff is top notch. Have always been taken care of in a very efficient snd profesional way here. More

by Jorge5467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Nov 24, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 20, 2023

The customer service experience was flawless ,and I'd recommend them to anyone: ¡Thanks Infiniti! You make life better.... More

by rjromano.nv
Recommend Dealer
Yes
Employees Worked With
Rick Libby, a porter and the cashier and another porter
Nov 22, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

November 19, 2023

Always very efficient and fast service They value their customers I will recommend Infinity to anyone. More

by Norma Ruiz
Recommend Dealer
Yes
Employees Worked With
Mr. Rick Lebby
Nov 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 19, 2023

Really good and prompt service experience. Would definitely recommend to anyone looking for quality vehicle customer service experience. More

by Grifantonio
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
November 19, 2023

Great service checking in and checking out . Helpful with discovering and correcting an issue we had reported More

by Vince3325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby, Walter Dolan
Nov 21, 2023 -

Fort Myers INFINITI responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Fort Myers INFINITI we are always striving to do better than your last visit.

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