
Fort Myers INFINITI
Fort Myers, FL
Filter Reviews by Keyword
By Type
1,573 Reviews of Fort Myers INFINITI
I've been a loyal customer for 6 years here. Puchased 3 vehs with the intent to puchase the 4th. My last purchase became a headache by absolutely no wrong doing on our part. Our sales rep never Puchased 3 vehs with the intent to puchase the 4th. My last purchase became a headache by absolutely no wrong doing on our part. Our sales rep never followed through with her promises and when questioned, she was quick to blame the service dept. Don't know if there's a lack of communication between sales and service but these broken promises caused a huge inconvenience to us. It is very disappointing because I really liked this dealership and were always treated so well in the past. :( More
Great experience! Soon as I arrived the greeters greeted me, and offered me a beverage. My service advisor Ahliah Lopez was friendly and professional. She kept me up t Soon as I arrived the greeters greeted me, and offered me a beverage. My service advisor Ahliah Lopez was friendly and professional. She kept me up to date on what repairs were needed, and ensured repairs that were able to be covered by my service plan were covered. My car received a complimentary wash and vacuum. Would definitely take my car back. My car feels like a new car. More
Rick is a great guy. He always tries to accommodate my schedule. I have always had outstanding service. Our decision to replace our 7 year old Infiniti with a new model w He always tries to accommodate my schedule. I have always had outstanding service. Our decision to replace our 7 year old Infiniti with a new model was because of the great service department . More
My service advisor did a great job and kept me informed…. .we took our 2023 QX60 in for an issue caused by rodents plus a routine service….they had to keep our vehicle and gave us a 2023 QX60 for a loaner…..w .we took our 2023 QX60 in for an issue caused by rodents plus a routine service….they had to keep our vehicle and gave us a 2023 QX60 for a loaner…..when repairs were done they delivered our car to us and picked up the loaner at no charge as we live an hour away…our service advisor is Ahliah Lopez and we are very happy and satisfied….thanks More