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Fort Myers INFINITI

Fort Myers, FL

4.8
1,574 Reviews

14990 S Tamiami Trail

Fort Myers, FL

33912

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1,574 Reviews of Fort Myers INFINITI

December 27, 2024

Took care of issues another dealer missed and provided a brand new loaner vehicle to use. More

by bwpowernetics
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
Dec 29, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 27, 2024

Always get the best service in a timely manner. Zack has been the best, always helpful. More

by nolaferraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
Dec 29, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 27, 2024

I stopped by without an appointment as I found a nail in my tire and losing air. Rick Libby, the service advisor, arranged to take care of my issue while I waited. More

by JACQUES FEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Dec 29, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 25, 2024

The service on my vehicle was great. ! I will highly recommend to anyone to get vehicle serviced here. More

by EMMANUELV28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby, Zach Irwin, Adriana VanBuren, Neysha Santiago
Dec 26, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 21, 2024

$300 for a diagnosis but no solution and not even a true diagnosis. So $300 for a car wash after owning Infiniti’s for over 15 years. And only told through text. No customer service, like in the past. Ti More

by Loyal fail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Irwin
December 21, 2024

Service coordinator good, but I do not like being asked to do work on my car by mail and coordinator telling me it is not necessary. I also do not appreciate telling coordinator that my tire inflation issu More

by jmasseynaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
December 21, 2024

Nice location and interior/exterior. Car attendants are attentive. A bit unsure about the level of care /in depth review of my car's issue. Felt extremely limited in my options. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Vish
Dec 24, 2024 -

Fort Myers INFINITI responded

Hello Mark, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 690-3484 when you have a chance. Thank you, and we look forward to hearing from you.

December 21, 2024

Just purchased my leased vehicle, the sales team is exceptional, seamless, thanks to you all! More

by gratefulphil393
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Gackic, Rick Libby, Dave Asselin, Jared Clark, Walter Dolan, Adriana VanBuren, Paul Khin
Dec 24, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

Infinity Fort Myers always exceeds expectations. Would not but from any other dealer and partial to the Infinity brand. My recent purchase of a QX 55 did not disappoint. The vehicle has top notch More

by Lisagee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Cordova, Rick Libby, Paul Khin
Dec 24, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

The team was professional, courteous and took the time to explain everything that needed to be done. The service was completed in a timely manner, I appreciate their efficiency and attention to detail. More

by MIESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby, Zach Irwin
Dec 22, 2024 -

Fort Myers INFINITI responded

Hi Miesse, thank you so much for your feedback! We hope you have a great day!

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