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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
760 Reviews

760 Reviews of Fort Myers INFINITI - Service Center

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February 12, 2025

Friendly and great service. Great communication and worked quickly to fix my car. Complementary car wash was great! More

by mrchevrin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 09, 2025

Service department is great but don’t let them wash your car unless you’re okay with water marks and tire dressing smudges on your seats. More

by we1840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Fort Myers INFINITI responded

Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 690-3484 and we will do our best to make this better.

February 04, 2025

Fast & convenient service. Comfortable customer lounge . Service Advisor was thorough & gave me an accurate estimate. More

by KEELYV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 03, 2025

The crew at the dealership are very nice and perfessional. They listen to your concerns and do a very good job. More

by Nathaliefrancois1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Carimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Fort Myers INFINITI responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Great visit. The staff was very concerned about not wasting your time. Highly recommended. Service Department prices were also not too pricey. More

by jjaecleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 02, 2025

Always excellent service. Very easy to get an an appointment and always explain the issues needing to be addressed without any pressure for add on services. More

by TKPULLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 30, 2025

Was greeted by Vish and he understood my requirements and took good care of me when i was at the dealership More

by paruppv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vish Bhagwandhin
January 27, 2025

It seams like the Service Dept. Is a better operation then the car sales dept. More

by DANIELAWILENSKY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (888) 690-3484 at your earliest convenience and we will do our best to resolve this with you.

January 24, 2025

Zach has bailed me out on multiple occasions with my vehicle and handled it with professionalism and courtesy of the highest degree More

by JCAIRO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 23, 2025

Easy to make an appointment over the phone and everything went well and was in and out in a couple hours. More

by drmd113006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.