Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.8
213 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.8

213 Reviews

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Dealership Experience

8 yrs, 11 mos

Industry Experience

42 yrs

213 Reviews of Rick Libby

May 07, 2024

Dealership Rating
Employee Rating

Great selection of vehicles, Walter was very knowledgeable on all the car features and performance. Purchase went smooth and excellent service department. More

by gilberti-4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan, Paul Khin , All staff was very helpful and friendly

May 05, 2024

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Very nice and helpful. I was completely impressed with their professionalism and customer service. Good customer service More

by MERLISRJ
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Recommend Dealer
Yes
May 07, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2024

Dealership Rating
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Service was friendly, detailed and accurate. Waiting room is very comfortable with snacks and drinks to pass the time. Vehicle was return to me, cleaned inside and out. More

by Bill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

May 04, 2024

Fort Myers INFINITI responded

Hi Bill, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

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Always a pleasure to deal with the service staff at Ft Myers Infiniti. Getting a car wash and vacuum is a great bonus too! More

by K.NOUGHTON
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Recommend Dealer
Yes
May 06, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2024

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They are always very accommodating and professional. Service advisor Rick was great. The vehicle seems to be running as it should. Love the porter, great kid! More

by jtridespow
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2024

Dealership Rating
Employee Rating

The service is great as always but this time they didn't have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. More

by ccolonsantiago
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Awesome world class …. enjoyable…..easy….fast….painless …would go back…lived up to the hype More

by jrsonn
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Suarez

May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2024

Dealership Rating
Employee Rating

Great Sales experience With "Walter" all the way through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! More

by gilberti-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Employee Rating

Good service, Rick has been terrific over the years. Class run operation. Take care Pete More

by PETER88
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 24, 2024

Dealership Rating
Employee Rating

Easy to make an appointment. Great service and friendly/professional staff. Completely satisfied with my visit! More

by banksl450
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 28, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

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