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Fort Wayne Kia

Fort Wayne, IN

4.5
900 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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900 Reviews of Fort Wayne Kia

February 28, 2023

I had a recall appointment at 9:00am I pulled in the service bay at 9:00:00. Pulled in got out of my car. Was immediately greeted by my first name and asked about my morning. Confirmed that I was there More

by DEY.HANNAH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Mar 01, 2023 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

Helpful
February 28, 2023

We really enjoyed working with Chris! Thank you for the fast, friendly service!! We will be back! More

by ARROWAUTOBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris/service
Report | Print
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 28, 2023

The service was taken care of and handled well. It was even done ahead of time. Thanks! More

by GEOLYNN5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 27, 2023

Scheduling is constantly being messed up, was contacted BY A TEXT, asking if I wanted certain “additional services”, was never informed of the price of said services. My total bill ended up being almost $2 More

by BASICALLYDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill. Bill is awesome.
Report | Print
Mar 03, 2023 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
February 27, 2023

Codey went above and beyond to help me find just the right vehicle for me. More

by estep_cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
Report | Print
Feb 27, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review, Cathy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Codey here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 27, 2023

Service was on time, handled very professionally, and I would definitely recommend Fort Wayne Kia. More

by DDALY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Report | Print
Feb 28, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
February 27, 2023

Everyone is very nice and courteous. First time owner of a KIA great experience! Thank you! More

by CHERYL.BRODBECK58
Recommend Dealer
Yes
Employees Worked With
AP, Ryan, and Herb
Report | Print
Feb 28, 2023 -

Fort Wayne Kia responded

Thank you so much for your kind words, Cheryl, and for taking the time to leave us this wonderful feedback!

Helpful
February 27, 2023

Service department was helpful and did their work in the time frame that they gave me. I was impressed with their work. More

by harmony.gerlach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Report | Print
Feb 28, 2023 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

Helpful
February 27, 2023

they were very efficient and got my appointments booked in a timely manner as well. More

by VIC56IN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Report | Print
Feb 28, 2023 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 27, 2023

Ft Wayne Kia provides great service. They tell me what I need, what is recommended and the cost of both! More

by BUELLSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 28, 2023 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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