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Fort Wayne Toyota
Fort Wayne, IN
1,154 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience!
If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,154 reviews
August 08, 2022
Very good work and excellent use of technology. Did really pressure me into doing anything I didn't want to do. Service was prompt and the timeline the service advisor provided at the beginning was Did really pressure me into doing anything I didn't want to do. Service was prompt and the timeline the service advisor provided at the beginning was accurate. Overall great experience. More
by ANDREW.J.GIBS
Verified CustomerEmployees Worked With
August 05, 2022
Was quickly able to get me in for service, and a job well done. Very polite at the service desk. done. Very polite at the service desk. More
by fire446
August 05, 2022
This time service was a better experience than before. Calling in to make the appointment needs some improvement. Person who answered phone was very uninformed. Calling in to make the appointment needs some improvement. Person who answered phone was very uninformed. More
by SONIABRINCEFIELD60
Employees Worked With
No one gave me their name
August 03, 2022
The service center has a good reputation and they mechanics do a good job. They really need to dump the ratty old furniture and step up the waiting room. It is clean but that is all that can be said mechanics do a good job. They really need to dump the ratty old furniture and step up the waiting room. It is clean but that is all that can be said and feels like you are waiting in the hallway More
by jt
Employees Worked With
The employees were fine. I do not know his name
July 31, 2022
Christopher Rinker was delightful to work with and his integrity was reassuring!! Kudos are certainly in order for his great attitude and patience as I struggled with making the right decision. To his cr integrity was reassuring!! Kudos are certainly in order for his great attitude and patience as I struggled with making the right decision. To his credit - I walked away very much at peace with the deal! As a woman - I felt respected and shown both fairness and transparency! I highly recommend Christopher!! More
by Susan
Employees Worked With
Chris Rinker
July 31, 2022
The finance manager was mad because we did not purchase his extended service plan and when we told him that we were buying a Toyota because of the quality - he said the quality was not as good as back in 2 his extended service plan and when we told him that we were buying a Toyota because of the quality - he said the quality was not as good as back in 2004. The car was dirty and had not been cleaned - hand prints all over the windows. No one showed us any of the features of the car. More
by PEARSONTE
Employees Worked With
July 31, 2022
Sales man was fantastic awesome to work with financial awful won’t come back poor communication on responding to emails waits for the last second demanding me to come back in got an attitude when I didn’t awful won’t come back poor communication on responding to emails waits for the last second demanding me to come back in got an attitude when I didn’t want to use their bank More
by MWATERS126
Employees Worked With
Andrew Burton
