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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.0
1,142 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,142 reviews

June 04, 2021

The technician was able to repair a squirrel damaged heater fan control rather than replacing it. That action saved me repair cost. It is refreshing to see a genuine repair rather then just replacing pa More

by cmanderson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service group
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Jun 04, 2021 -

Fort Wayne Toyota responded

Thank you for the five stars! We are thrilled to hear that you had such a successful experience working with the Lexus of Fort Wayne team. Drive safely, and we hope to see you again down the road!

May 31, 2021

Prompt, courteous, professional service. K0D frame recall. Jason took care of the job no problem. Truck was originally purchased there and have had zero problems. More

by TODDKOLLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason.
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Jun 01, 2021 -

Fort Wayne Toyota responded

Todd, Thank you for your very kind review. Jason strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Fort Wayne Toyota Lexus.

May 26, 2021

Always prompt and courteous service. Prices are reasonable for a dealer service department. I always appreciate that my car is washed and vacuumed after service. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
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May 26, 2021 -

Fort Wayne Toyota responded

Thank you for your business, Linda, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2021

Went looking for a used hybrid and ended up with a new Prius. Jim Hooper was very helpful and knowledgeable. Jim went out of his way to help us. Thanks Jim! More

by MJESSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hooper
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May 25, 2021 -

Fort Wayne Toyota responded

Congratulations on your new Prius! We are so glad that Jim had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 24, 2021

Will never use anyone else to service our vehicle! We have always been treated fairly and with respect and that is why we will keep coming back! More

by Mike L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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May 25, 2021 -

Fort Wayne Toyota responded

Thank you so much, Mike, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Toyota Lexus. Please don't hesitate to reach out if you need anything else.

May 24, 2021

Quality product , friendly knowledgeable people. It was a pleasant experience . There was no high pressure sales tactics , which do turn me off. The dealership was clean and modern , at this point I would re More

by TODD.M.STOUDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Rodrigues
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May 25, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review, Todd, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota Lexus are glad to have you as a customer.

May 24, 2021

Great service. Service is completed in a timely manner. All service needs are fully explained. Very knowledgeable service personnel. Know what maintenance is needed for you. More

by CSBLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal, Chris, Jeromy
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May 24, 2021 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

May 20, 2021

Friendly & prompt service. Since I was from out of town the dealership worked with me in taking the vehicle over the weekend to test drive it. Smart move and I ended up making the purchase. More

by BELLORADO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaze
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May 21, 2021 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

May 19, 2021

Your Sale Man was very friendly and did good job. I request something and he did very good. I think that I will introduce with my community More

by CHIEN.NGUYEN46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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May 20, 2021 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2021

Seems to focus on customer satisfaction rather than pressure or quota first. Shows understanding that repeat business will be more profitable in the end. Starts with the management of the staff and t More

by SACKOFSTARS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 19, 2021 -

Fort Wayne Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

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