Fort Wayne Toyota

Service was quick and the people were very friendly. Wife brought car in at 7:00 am, did not realize that the service people do not start until 8:00 am Wife brought car in at 7:00 am, did not realize that the service people do not start until 8:00 am More

We love the rav4 and the salesperson was great. We were told by the finance manager that the warranty expired 1/1/2021, so we bought extended warranty for $1971.00 The next day I created an account on the told by the finance manager that the warranty expired 1/1/2021, so we bought extended warranty for $1971.00 The next day I created an account on the Toyota webpage and entered the vin. I discovered and confirmed with a call to Toyota that we had warranty until June 9th plus certified pre owned coverage for 12 months. The next day I emailed the finance manager and asked for a full refund. From this point forward was a nightmare getting anyone, including the general manager to respond. If not for the salesperson and Toyota customer care getting involved nothing would have happened. Supposedly there is a check in the mail, but I will never buy another Toyota More

Kris always does an excellent job and very knowledgeable about My Toyota Camry. As long as Kris is still in service I will continue to bring my two Toyota vehicles in for service. about My Toyota Camry. As long as Kris is still in service I will continue to bring my two Toyota vehicles in for service. More

The staff has changed some over the 14 years I've been coming to Fort Wayne Toyota for service, but the comfortable feeling is the same. I've tried the others and there is no comparison. coming to Fort Wayne Toyota for service, but the comfortable feeling is the same. I've tried the others and there is no comparison. More

Well found out this morning that I will never do business with Bob Rhoman again. Bought a 2014 GMC Serria from them 2 months ago and the other day I found hail damage on the roof of truck. I did not get into with Bob Rhoman again. Bought a 2014 GMC Serria from them 2 months ago and the other day I found hail damage on the roof of truck. I did not get into the bed of the truck when I bought it cause it had the the bed top on it. Talked to Phil today and he said it was my baby so I will call my attorney and my bank and let them know whats is going on and see if we can stop payment More

Brent saylor was great..but the sale person should have made sure the vehicle was already for delivery..and on February 2 The finance department told me that my gap insurance and extended warranty was canc made sure the vehicle was already for delivery..and on February 2 The finance department told me that my gap insurance and extended warranty was cancelled and a refund was on its way ..I called AAGI and they have never received any paperwork from fort wayne Toyota..the finance department is something else ..I will not deal with them again.. More

Fort Wayne Toyota once again exceeded my expectation regarding my recent service experience. I was initial greeted very timely. Given a brief explanation of what would happen during my visit and direct regarding my recent service experience. I was initial greeted very timely. Given a brief explanation of what would happen during my visit and directed to their freshly kept waiting area. Everyone was friendly and wearing a mask . And on schedule my work was done and I left on time with a clean and fully serviced Prius. Thanks Again Ft Wayne Toyota. More

Kris is friendly, welcoming and even recognizes ways when we bring in our car. The maintenance room is clean and we feel they give us the personal touch. we bring in our car. The maintenance room is clean and we feel they give us the personal touch. More

Service department manager Neil does a great job taking care of service by explaining any work to be done and getting it completed in a timely manner. care of service by explaining any work to be done and getting it completed in a timely manner. More

Purchased a vehicle from Ft. Wayne Toyota, and worked with Alex. Very positive experience. No pressure, and received a follow up call to ensure satisfaction with car. with Alex. Very positive experience. No pressure, and received a follow up call to ensure satisfaction with car. More