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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,877 Reviews

2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

February 18, 2024

Arrived about 15 minutes early and they took my vehicle immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend the More

by boswell_cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy , Brandi Lucero, Tony White, Tamara McCuiston, Jessica Mendez, Tommy Gonzales
Feb 26, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your positive experience with us! We're delighted to hear that Brandi and our team provided you with prompt and helpful service.

February 15, 2024

Fast easy out of state deal. Ashton and team were amazing. Purchase, Finance and Shipping the Foundation Jeep team knocked it out of the park!!! More

by Dean41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
Feb 26, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your experience! We're thrilled to hear that Ashton and our team provided you with a fast, easy, and seamless out-of-state deal. Delivering exceptional service from purchase to finance and shipping is what we strive for, and we're delighted that we hit the mark. Safe travels in your new Jeep, and if you need anything else, don't hesitate to reach out.

February 11, 2024

Logan and Carly were absolutely amazing I had a wonderful buying experience with those two helping me. It was a joint experience between GMC and Jeep. Kudos to the two of them! More

by Lorie Weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Hinkle, Carly Hanks
Feb 12, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your feedback! We're thrilled to hear that Logan and Carly provided you with an amazing buying experience. We'll be sure to pass along your kind words to them. Enjoy your new vehicles, and we hope to see you again in the future!

February 11, 2024

Carly Hanks was wonderful to work with I was impressed by her knowledge. I received a great introduction to my new Jeep. Carly answered all my questions flawlessly. This was by far the best sales experience More

by Lorie Weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
Feb 12, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your experience! We're delighted to hear that Carly provided you with exceptional service and made your Jeep buying experience the best you've ever had. Enjoy your new ride, and don't hesitate to reach out if you have any further questions or need assistance in the future!

February 10, 2024

Garrett n his crew did great n the service write was excellent thank u guyd More

by r2moondog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett , Tommy Gonzales
Feb 12, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your kind words! We're glad to hear that Garrett and our service team provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future.

February 09, 2024

Brought my vehicle in for an oil change. Since the temperatures were cold I let the service advisor know to be careful when opening the hood because in cold weather if the car isn't heated u More

by Fedrick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Lucero
Feb 09, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We apologize for any inconvenience you experienced with your vehicle's hose during your recent visit. The part has been received this morning, and we're ready to promptly address the issue for you. Please stop by between 7:30 AM and 4:00 PM, Monday through Friday, and our team will ensure it gets fixed. We appreciate your understanding and look forward to resolving this matter for you.

Feb 15, 2024 -

Fedrick responded

Went up there twice to have the wiper hose replaced. 1st time it was wrapped around the hood hinge and I let them know it was the wrong part and its not supposed to be that way. He said he would order a new one. I get a call a few hours later that they did install the wrong part it was mislabeled, and they do have to correct part. I go back up there and the new part is put in....still the wrong part. He tells me I think that is how they make them now. I go home and do some research and it is the wrong part. 100 percent they installed the wrong part. I've had that part changed a few different times on both my Dodge Journey's so I know what it looks like and how it should be installed.

February 04, 2024

Great. They helped looking for the problem. In the end it was nothing, they didn’t even charge for their hours of work! Thanks so much! More

by sharon.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero, Tony White, Tamara McCuiston, Jessica Mendez, Tommy Gonzales
Feb 08, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're glad we could assist you! Your satisfaction is our priority, and we're pleased we could resolve the issue efficiently. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us!

January 28, 2024

Great work. All work completed in a timely manner and promised work completed. Definitely return More

by andersonwc1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero, Tamara McCuiston
Jan 29, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your positive feedback! We're thrilled to hear that our team met your expectations. We look forward to welcoming you back for any future automotive needs. Safe travels!

January 28, 2024

No extra comment at this time because Five Star rating should have said it all! More

by hedgesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
Jan 29, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for the 5-star rating!

January 25, 2024

Took my car in for an oil change. Everything went well. Had my differential fluid, checked and changed, and my radiator fluid taken care of all in all 10 out of 10 experience. More

by chris_dianah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
Jan 26, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're delighted to hear about your positive experience with us! Thank you for trusting us with your car maintenance. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Safe travels!

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