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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,877 Reviews

2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

January 14, 2024

Very prompt,Explained everything about our new Jeep. Friendly and overall glad we got him. More

by alineglasker79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Michael Butler
Jan 15, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're delighted to hear that you had a prompt and friendly experience with our team, and that everything about your new Jeep was explained to your satisfaction. Thank you for choosing us, and we appreciate your positive feedback.

January 11, 2024

Sales team was easy to work with and delivered the truck to me. I would recommend them highly to friends and family. Easiest truck purchase ever!! More

by chris.pate
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Michael Butler
Jan 15, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're delighted to hear about your positive experience with our sales team! Thank you for choosing us and recommending our services to friends and family. We're glad we could make your truck purchase the easiest ever.

January 10, 2024

Got exceptional service and in a short wait. Customer service was very good. Waiting area was very relaxing. More

by Lynchjr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
Jan 10, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're thrilled to hear about your exceptional service experience! Providing efficient service and a comfortable waiting area is our priority. Thank you for choosing us!

January 07, 2024

The service technician spent extra time diagnosing the reason the check engine light was on. I appreciated when the technician came out and spoke with me in person. More

by bhill11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
Jan 10, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your positive experience! Our dedicated service technicians always go the extra mile. If you have any more questions or need assistance in the future, feel free to reach out. Safe driving!

January 06, 2024

We are more than satisfied with our experience at Foundations Auto, and the reason for that is because of our sales representative, Carly Hanks. She helped us find the exact car we wanted and made th More

by HANNAH.MAYE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Davis: finance department , Henry Broadus, Carly Hanks, Kevin Herlehy, Michael Butler
Jan 09, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Carly Hanks at Foundation CDJR. We truly appreciate your feedback and are here to assist you with anything you may need in the future.

January 04, 2024

I AM A REPEAT CUSTOMER , JUST PURCHASED MY 5th JEEP IN THE LAST TEN YEARS AT THIS DEALERSHIP I LIKE JEEPS BUT I COME TO FOUNDATION BECAUSE OF MICHAEL MASON. More

by rickjtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Kevin Herlehy
Jan 10, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your loyalty! We're thrilled to have you as a repeat customer and appreciate your trust in Foundation CDJR. Michael Mason is dedicated to providing top-notch service, and we're grateful for your continued support. Enjoy your new Jeep, and if you ever need assistance, feel free to reach out.

December 31, 2023

Service department, lack of communication and follow up on customer's vehicle. I had to go to the service department in order to get information, because no one would pick up the phone or I did not hear f More

by robt_gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Esquibel, Henry Broadus
Jan 02, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We apologize for any inconvenience you've experienced and appreciate your feedback. We're committed to addressing your concerns and ensuring a better experience moving forward. Thank you for bringing this to our attention.

December 27, 2023

This dealership is very clean and the staff is very friendly. Only dealership I take my Ram to. More

by gerdy_lebrun
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candis Kocks
Dec 27, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We appreciate your kind words! Keeping it clean and friendly is our commitment at Foundation Automotive. Thank you for choosing us as your go-to Ram destination.

December 25, 2023

Foundation Ram emailed me two coupons for a Diesel oil change and $5 off a tire rotation. I had the diesel oil changed, fuel filter changed, and tires rotated. The services were completed. At the cashie More

by bhill11
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas (?), Service Advisor, Tamara McCuiston
Jan 02, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We apologize for the confusion and any frustration you experienced. We appreciate your feedback and will ensure better clarity in the future. Thank you for bringing this to our attention.

December 22, 2023

Excellent service and friendly staff. Online booking would be welcomed; other than that, the experience was great. More

by dhopson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in Service - 5 star
Dec 26, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We appreciate your positive feedback and are thrilled to hear about your excellent service experience with our friendly staff! Your suggestion for online booking is noted, and we'll explore ways to enhance our services.

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