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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,877 Reviews

2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

December 21, 2020

I got my oil changed and a recall done and on the oil change they didn’t even fill my windshield washer fluid so I doubt they did the inspection that they normally do. I Will be back to this dealership f More

by kayla.justin.kdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not sure, maybe James or Micheal. , Zac Ward
Jan 25, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

I checked into this and unfortunately your vehicle didn't call for full synthetic. We apologize for not putting in the blend instead of full synthetic. We must have misunderstood what you were asking us to do and failed to give the instructions properly. I am being told we still gave a discount for the oil change. As far as the washer fluid I am not sure how that was missed but apologize for missing that. thanks for your business and if you choose to give us another chance please ask for Zac Ward so he can introduce himself and apologize in person for the mistake. Have a great day!

December 20, 2020

People were very professional and worked hard for the sale. The only thing that disappointed us both was no one offered to clean the truck. We left the dealership with a dirty truck inside and outside. F More

by JIMMIEJRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vehicle was not detailed at all. We drove off in a dirty truck., Michael Briscoe, Henry Broadus, Jaron Curry, Marvin White, Cliff Vallier, Greg Parks
December 19, 2020

i think writing a 25 word review is stupid. Why would some fool make this mandatory, just to say, you did a good job, BYE More

by B00MMB00MM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
janie
December 17, 2020

Your dealership was professional as always and courteous. I never have any complaints about your sales or service departments. Keep up the good work guys. More

by JOERATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rodgers, Michael Mason, Marvin White, Cliff Vallier, Zac Ward
December 17, 2020

Devin Davis was awesome. He said it from the beginning, he was not there to pull my chain but to earn my Business and that’s exactly what he did. More

by JASON_WHITWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Vallier, DEVIN DAVIS
December 16, 2020

I purchased a vehicle they took in on trade, they hadn't processed it yet so it wasn't exactly available. However Henry made it happen, not only was I able to get the car that night but Henry took care of a More

by Daniel R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jones in finance , Henry Broadus
December 16, 2020

Really appreciated Patterson's service. Tim did a thorough job explaining all the bells and whistles of the new ride. There was also a mistake in vehicle pricing, and the manager, Ruben honored their More

by jldanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Howell
December 15, 2020

They were great to me I enjoyed working with Tim he was pleasant and very knowledgeable of the Kia Telluride. The finance guy was great and so was the guy that ran the Kia store More

by PSIMMS419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Howell
December 15, 2020

I've been driving GM products for over 20 years I went and looked at a Dodge because it was rated number one and I sure am glad I did because it's the best truck I've ever owned it has more room in it it More

by lburkhalter64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rodgers, Michael Briscoe, Jaron Curry, Marvin White, Cliff Vallier, Zac Ward, James Ponce, Greg Parks, Brian Burkhalter
December 15, 2020

Another excellent service experience! Jayne is the nicest advisor I've ever dealt with! Sorry Joe Cross lol your second! From sales to service, you just can not beat the Patterson KIA Team! More

by SHAWNAHOWELL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rodgers, Zac Ward, Mona Martin
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