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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,877 Reviews

2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

December 14, 2020

Great service everytime!! The staff is always there to greet you. Car is always clean when they get done!! Will continue to get my service!! More

by bryana200056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayne Bean, Tim Howell
December 13, 2020

Top notch Jeep dealership. Highly recommend and Brian Burkhalt is heck of a salesman. They really gave me a good deal. Love my Jeep Gladiator. More

by DustyLynnDunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Henry Broadus, Tim Howell, Tucker Jones, Ben Bradford, Michael Smith, Brian Burkhalter
December 12, 2020

I am in a high risk category for Covid. When I called to make my appointment I asked about safety procedures. I was assured that all their service people wear masks. When I walked in the service office to c More

by david.faulkner
Recommend Dealer
No
Employees Worked With
Joe Cross
Jan 21, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

we apologize for your inconvenience and not feeling safe. We take this very seriously and have been working on being better at this. Please consider giving us another opportunity to serve you better but you choose not to we certainly understand.

Jan 25, 2021 -

david.faulkner responded

Sorry, I can't take the chance. I was misled about your Covid Protocol and as stated earlier, I am in a high risk category and your service department personnel were obviously angered when I asked them to comply. If I can't trust you to do something as simple (and obvious) as wearing a mask when you assured me ahead of time that that is your practice, I don't think I can trust you in any capacity; sales, service or any other facet of your business. I will not return.

Jan 25, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

yes sir I totally understand! I appreciate you letting us know so it could be addressed with the staff.

December 12, 2020

I mean, it's Steve!! He is always kind and helpful. I left with exactly what I wanted. All the personnel we encountered were fun and friendly. More

by CRYSTAL_WATKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garner, Dwayne Jackson, Cliff Vallier
December 11, 2020

Jayne B. Was the lady that helped us. She was awesome, friendly, professional, helpful!! She gave us a step by step of what was going to happen, gave a reasonable time frame and completed before time. Sho More

by slknight4488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayne Beam, Zac Ward
December 09, 2020

I felt like my business was genuinely appreciated. I will definitely consider Patterson for me next automotive purchase. Happy holidays to all. May God bless you More

by MRAELIGHTFOOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Broadus, Mona Martin
December 08, 2020

My overall experience was very very good. The deal we negotiated was exactly as expected and the sales team was very professional and courteous! Great overall experience! More

by THOMAS.BECKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Whitfield
December 07, 2020

The buying experience went well, and I left with the vehicle I wanted. Brian Burkhalter was our salesman, and he was very helpful in explaining the vehicle as well as the process. Everyone seemed very More

by BODONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Martin, Brian Burkhalter
December 07, 2020

Henry is awesome! Henry was very helpful. The truck we needed was not there so Henry found the one we needed and traded for it and went and picked it up for us! More

by DELANEY.KELLY07
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Broadus, Cliff Vallier
December 05, 2020

Everything went really quickly. They did a really good job. They answered every question I had. It was a really good environment. Everyone was nice and respectful. More

by NATHANINMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Findley
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