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Foundation Kia

Wichita Falls, TX

4.6
188 Reviews
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2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 188 reviews

April 12, 2024

We had an incredible experience with Foundation Kia and our customer service from Ashton! He listened to what we wanted and was able to put us in the perfect fit on the first test drive. The warmth and fri More

by kellys10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Foundation Kia responded

Thank you so much for sharing your incredible experience with us! We're thrilled that Ashton provided exceptional customer service and our financing process was smooth. We can't wait to welcome you back to Foundation Kia for your next purchase! Thank you for choosing us!

April 12, 2024

Tim was kind and informative! He answered every question I had with a smile. I could not have asked for a better car buying experience. I will absolutely be back to Foundation to More

by ASHLEYK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Foundation Kia responded

Thank you for the great review! We're glad Tim provided excellent service and answered all your questions. We look forward to assisting you with future vehicle purchases at Foundation Kia!

April 11, 2024

Overall I was pleased with my visit. I liked that they would text me updates on the status of my vehicle. The mechanic was extremely helpful, and everyone seemed to do their best to make More

by miki1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Foundation Kia responded

We're delighted to hear that you had a positive experience during your visit! Thank you for choosing us, and we look forward to assisting you again in the future!

April 11, 2024

Good service and Honesty from my salesman and I good job of the finance department. I would not hesitate to buy from them again. More

by jasonpapaelias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Foundation Kia responded

We're thrilled to hear about your positive experience with us! Thank you for your kind words and recommendation. We look forward to serving you again in the future!

April 10, 2024

Awesome customer service team. They took care of me immediately as I got out of the car. Showed me the waiting room and were the restrooms were located and beverage bar. More

by Bryan R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Foundation Kia responded

That's great to hear! We appreciate your positive feedback and look forward to welcoming you back for any future needs.

April 10, 2024

Tim was very patient and helpful whenever I was buying my car. He listened to my needs and wants and put me in a vehicle I loved. He explained the technology within the vehicle and showed me how to work all More

by jessiemcdaniel97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Foundation Kia responded

Thank you for your positive review! We're thrilled that you had an exceptional car-buying experience for you. At Foundation Kia of Wichita Falls, we're committed to customer satisfaction, and we're glad you're happy with your purchase. We value your business and are here to ensure your ownership experience remains excellent. Enjoy every moment with your dream car!

April 10, 2024

We went to the dealership on Saturday to just look at vehicles. Lindsay was our sales person and she did a great job. Very professional and personable. We ended leasing a new SUV from her. Lindsay wa More

by LINDASTUDEBAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Vandestreek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Foundation Kia responded

Thank you for your positive review! We love our customers like you! Thank you for choosing Foundation Kia of Wichita Falls, we hope to see you again soon!

April 08, 2024

Fast and easy service very convenient all of the staff was helpful and nice. Thank you. More

by taylor.waynelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Foundation Kia responded

We're thrilled to hear about your positive experience! Thank you for choosing us for your service needs. We look forward to assisting you again in the future!

April 06, 2024

Great service every time. Brandi always takes good care of me when I come in. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Foundation Kia responded

We're delighted to hear that you always receive great service with Brandi! Thank you for being a valued customer and for sharing your experience. We look forward to seeing you again!

April 03, 2024

We went in for an oil change they left oily black hand prints on hood. Left car dirtier than it was to begin with. Also prices were very high. This is our second oil change at this place. The first time t More

by reynachris61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
Apr 09, 2024 -

Foundation Kia responded

We apologize for the inconvenience and the experience you had with us. We strive to provide excellent service and cleanliness. Please reach out to us so we can make it right and offer you a complimentary vehicle detailing. We value your feedback and hope to improve your next visit with us. Thank you for bringing this to our attention.

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