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Foundation Kia of Wichita Falls

Wichita Falls, TX

4.6
340 Reviews

2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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340 Reviews of Foundation Kia of Wichita Falls

February 20, 2024

Brandi is very nice and helpful to me. . she has always notified me and the wait time has been minimal.. thank you More

by reana.luman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
Feb 21, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Brandi provided you with exceptional service and made your experience smooth and efficient. We'll be sure to pass along your appreciation. If there's anything else we can assist you with, please don't hesitate to let us know.

February 15, 2024

Great service and professional people wanting to sell vehicles. Great experiences to be had by all. More

by miketbodo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivana Denham, Alisa Findley, Carly Hanks, Lindsey Vandestreek, Tim Brillhart, Michael Mason, Cason Brock, Eric Mathews, Brennon Kocks, Ashton Jones
Feb 22, 2024 -

Foundation Kia of Wichita Falls responded

We're thrilled to learn that you're pleased with your experience. Your positive feedback inspires us to consistently provide the best experience. Your support is truly valued! Thank you for choosing Foundation Kia of Wichita Falls!

February 13, 2024

Alexus made the buying process super easy! First time buying a car that it was not a hassle. She answered all of our questions and was very helpful! Will use her in the future for other car pu More

by tonyc5515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexus Quillin
Feb 14, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for sharing your experience! We're thrilled to hear that Alexus made your car buying journey smooth and hassle-free. We appreciate your trust and look forward to assisting you with any future car purchases. Drive safely and enjoy your new ride!

February 13, 2024

Foundation was excellent in all services they provided and I especially enjoyed working with Tim and Brandi More

by Ryanhclayton247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker Jones, Brandi Lucero, Tim Brillhart
Feb 14, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that Tim and Brandi were able to provide you with excellent service. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!

February 09, 2024

Y'all just send me check for the the spoiler repair, and I'll just call it a loss on my end for the tires. Bud, you've been great, but I call it how it is on the y'all's management, xxxx poor. I've got the More

by Frank.vasquezjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony White, Tamara McCuiston, Ashton Jones
Feb 14, 2024 -

Foundation Kia of Wichita Falls responded

We sincerely apologize for the inconvenience and frustration you've experienced. Your feedback is invaluable, and we take it seriously. Our goal is always to provide exceptional service, and it's disheartening to hear that we fell short of your expectations. Please rest assured that we will investigate this matter thoroughly and take appropriate action to address the issues you've raised. We encourage you to reach out to our management team directly so we can work to resolve this matter to your satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

February 02, 2024

Very professional clean and nice workers all employees listen to your concerns . Clean office and goon rental cars More

by BO19495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero, Tony White, Tamara McCuiston
Feb 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We take pride in our professionalism, cleanliness, and attentive service. We're glad you had a positive experience with us. Safe travels!

February 02, 2024

Tim is very knowledgeable and friendly. Service department is always helpful and quick to respond. More

by parisclanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart, Tamara McCuiston
Feb 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Tim's knowledge and friendliness made your experience positive. Our service department is always here to help, providing quick and responsive service. We appreciate your feedback!

February 02, 2024

We drove in from slaton tx, a 3 hr drive and Ashton and lorie made sure that they had everything ready to go for us. The process was time efficient and we were in and out in the fastest time we ever experi More

by alcortajrok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorie Davis, Ashton Jones
Feb 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for making the trip to see us! We're thrilled to hear that Ashton and Lorie provided you with a smooth and efficient car-buying experience. Your satisfaction is our priority, and we appreciate your kind words. Safe travels and enjoy your new ride!

February 01, 2024

Lindsey was outstanding to work with ! Lindsey went above and beyond to ensure my KIA was the perfect fit for me and my life style. I can’t recommend Lindsey enough More

by JACKFLOWER75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Vandestreek
Feb 01, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your review! We are delighted to hear about your outstanding experience with Lindsey. It's fantastic to know that she went above and beyond to ensure your Kia was the perfect fit for your lifestyle. At Foundation Kia, we strive to provide exceptional service, and your feedback reinforces our commitment to customer satisfaction. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Safe and happy driving, and thank you for choosing us!

January 31, 2024

In General nice dealership. Could be a little better in communication and updating to customers. More

by andreashauke
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hayden and John.
Feb 01, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your feedback and for choosing Foundation Kia. We appreciate your positive overall impression of our dealership. We take your comments about communication and updates seriously. Your input is valuable in helping us enhance our services. We will review our processes to ensure better communication with our customers moving forward.

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