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Foundation Kia of Wichita Falls

Wichita Falls, TX

4.6
340 Reviews

2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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340 Reviews of Foundation Kia of Wichita Falls

December 31, 2023

Great service from Tommy the service advisor He was very helpful and knowledgeable Everyone friendly More

by alexf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Jan 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for taking the time to share your positive experience with Tommy and our team! We're delighted to hear that Tommy provided you with great service, and we appreciate your kind words about his helpfulness and knowledge. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you in the future!

December 28, 2023

The only good review is that there is a new service advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word More

by drholliday
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez, Henry Broadus 5 stars each, Cory Esquibel, Tony White
Jan 02, 2024 -

Foundation Kia of Wichita Falls responded

We apologize for any inconvenience you've experienced and appreciate your feedback. We're committed to addressing your concerns and ensuring a better experience moving forward. Thank you for bringing this to our attention.

December 27, 2023

When I went to pick up my new car it was dirty and it had plastic stickers in several places More

by avarela1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Carly Hanks
Feb 22, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for sharing your feedback. We appreciate your perspective and will use it to improve our services. If you'd like to discuss this further, please contact us at (866) 867-6656. Thank you for being a member of the Foundation Kia of Wichita Falls family.

December 23, 2023

I’m writing the required minimum of fifteen words so that I can press next. More

by goo_eddie
Recommend Dealer
Yes
Employees Worked With
Don’t know any names.
Dec 26, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the 5-star rating.

December 22, 2023

Great service got my vehicle back on the roy timely kept me informed on what they were doing. More

by Michael M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel, Tamara McCuiston
Dec 26, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the kind words and the 5-star review!

December 21, 2023

Great service from Foundation Kia. Our service attendant Candis did an excellent job keeping us informed and was also very kind. More

by wild_clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candis
Dec 26, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for taking the time to share your positive experience! We're delighted to hear that Candis provided excellent service and kept you informed. If you ever need assistance in the future, feel free to reach out.

December 20, 2023

Wonderful service, I felt very comfortable in my decision to bring my vehicle in for service there and my service rep was great Mrs Kocks More

by LEB1270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Kocks
Dec 26, 2023 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear that you had a wonderful service experience with us! It's fantastic that Candis provided great assistance, and we appreciate your trust in choosing us for your vehicle's service needs. If there's anything else we can do for you, don't hesitate to reach out.

December 18, 2023

No no no no no no no no no no no no no no no no I shouldn’t have to give a 15 min word explanation don’t know any of the people I have to rate in the next page More

by josephnorth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel, Tony White, Tamara McCuiston
December 14, 2023

Everything went great! Advisor was wonderful! Everyone was great! Thank you for everything! Appreciate everything! More

by tdgibson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel, Tony White, Tamara McCuiston
Dec 26, 2023 -

Foundation Kia of Wichita Falls responded

We're delighted to hear that everything went smoothly and that you had a wonderful experience with our team! Thank you for choosing Foundation Automotive, and we appreciate your kind words.

December 13, 2023

Eric was amazing to work with. He still answers my texts with any questions I have! More

by abernal59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 13, 2023 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear you had such a positive experience with Eric! 🌟 Our commitment to excellent service extends beyond the sale, and we're always here to assist with any questions you may have. Safe travels!

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