Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fountain Acura
Orlando, FL
364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 364 reviews
December 29, 2009
Actually, we liked this dealership and that is not something we usually say after buying a car. No problems...right car and the right price! They got it ready very quickly and we were surprised at the something we usually say after buying a car. No problems...right car and the right price! They got it ready very quickly and we were surprised at the fairness of the finance department, as well. Service has been like clockwork for the 2 years we owned our 2007 TL. Like any place you patronize where there are many variables such as your purchase price, trade-in allowance, term of loan and interest rates...just do your homework and be careful! More
by thomas1234
Employees Worked With
Sales and service!
Helpful July 20, 2008
I was excited about the new 6.2 liter engine for the 2007 Denali. Fountain dealership is within 2 miles from my shop which makes it very convenient. I ordered my new Denali from the factory just the way I wa Denali. Fountain dealership is within 2 miles from my shop which makes it very convenient. I ordered my new Denali from the factory just the way I wanted it which included a "Corsa Performance Exhaust System" which for only $1,000.00 more would make it match Escalades 400 horsepower. The Sales Manager told me he would install that at the dealership along with the GMC 22" wheels. Longs story short, they put a GMC exhaust system that makes my new vehicle sound like a race car even at low speed and does not meet the performance standards of the well known "Corsa" which I paid for. When I went to the sales manager with the issue, he assured me he would replace it with the Corsa as soon as it came available as they were not even in existence yet. He got fired, but the sales person that was assigned to my deal new of what had happened. I had approx. 20 emails documenting the scam. When the exhaust cam out and I wanted it installed, it was turned over theo the G. Manager who said unless I could prove it in writing there would be no replacement and was extremely nasty regarding the entire situation. I got ripped off and the GM absolutly knew it and condoned it. More
by tlowry
Employees Worked With
Dan Schecksnader
April 16, 2008
My Acura was involved in a collision prior to delivery to me. I noticed a vibration on the drive home but did not report it immediately. I wrongly assumed that it was a wheel out of balance. The general me. I noticed a vibration on the drive home but did not report it immediately. I wrongly assumed that it was a wheel out of balance. The general manager, Dan Schexnayder - dan.schexnayder@kingmail.us, offered no help and instead took the approach of blaming me for the damage. This was a terrible experience and I will not buy another Acura - a BWM, Lexus, or Infinity are in my near future. With dealers like Fountain Acura run by managers such as Dan Schexnayder, it's no wonder that Acura is fading out of existance. This is my LAST one. More
by userman
Employees Worked With
4
January 16, 2008
most (if not all) the salesmen were very knowledgable about all the cars. Level of service was excellent and the sales process went quickly about all the cars. Level of service was excellent and the sales process went quickly More
by SpicyMikey
Employees Worked With
Carlos M
