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Fountain Buick GMC
Orlando, FL
400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 400 reviews
August 13, 2021
Waiting for months on getting 2 simple problems resolved and they keep forgetting and dropping the ball hoping I will forget about the warrantee work to be done. and they keep forgetting and dropping the ball hoping I will forget about the warrantee work to be done. More
by furnray65
Verified CustomerEmployees Worked With
Service writers
August 13, 2021
This was my first time going to a car dealership. I enjoyed the customer service and experience. I will go again to this location in the future. enjoyed the customer service and experience. I will go again to this location in the future. More
by Jrged85
Employees Worked With
Meet Jansari and Associates.
August 13, 2021
Service center work was done well, but my interaction with Nestor Diaz was awful!! Very bad customer relations! Could have been a lot nicer, and I wouldn’t have had to go over his head for better service with Nestor Diaz was awful!! Very bad customer relations! Could have been a lot nicer, and I wouldn’t have had to go over his head for better service More
by dhollins2021
Employees Worked With
Nestor Diaz
August 13, 2021
I absolutely love this dealership! My only interaction has been with the service department-the service manager and the technicians that worked on my vehicle were outstanding. Only problem was the number has been with the service department-the service manager and the technicians that worked on my vehicle were outstanding. Only problem was the number of times I had to call to get through. Both of my visits involved having to order parts for my 2011 GMC Acadia which entailed waiting for parts to arrive, but I have been extremely satisfied with the end results. More
by Starr
Employees Worked With
Matt, Nester, Mr Willie
August 13, 2021
Please contact me.I paid cash for my car along with the Please contact me. I paid cash for my car along with the extended warranty that covers the truck through year 2024. I have had to come back to this Please contact me. I paid cash for my car along with the extended warranty that covers the truck through year 2024. I have had to come back to this facility 4 times. I brought my original paperwork to show I did pay for the coverage in full and my truck is covered through 2024. I now feel that your company is dishonest, I am very disappointed and unhappy with the service. I will never purchase from you again. More
by deborah_smiles40
Employees Worked With
Scott?? Not sure of all the names
August 13, 2021
Dis exactly as I requested . Was told accurately how long it would take. I think they washed my vehicle which I appreciated. The very nice lady where I paid helped me retrieve my points as I had no idea how it would take. I think they washed my vehicle which I appreciated. The very nice lady where I paid helped me retrieve my points as I had no idea how to do it. More
by medicnman
Employees Worked With
Dont know
August 13, 2021
Great service, good price for the maintenance and Matt was very polite and straightforward. The did the service in a timely manner. They fixed the car well and offered transportation. was very polite and straightforward. The did the service in a timely manner. They fixed the car well and offered transportation. More
by cachupe1
Employees Worked With
Matt
August 13, 2021
Everyone is really helpful and nice! My oil change was done quickly and I’ve had no issues. Great communication and a wonderful staff. I’m pleased! done quickly and I’ve had no issues. Great communication and a wonderful staff. I’m pleased! More
by Karatcake
Employees Worked With
Will
August 13, 2021
My service was awesome! Everything was fast and communication was easy. I was in and out super fast. Thanks again for the great service! Will be back! communication was easy. I was in and out super fast. Thanks again for the great service! Will be back! More
by Ashley.fialkowski
Employees Worked With
Ramos
