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Fountain Buick GMC
Orlando, FL
554 Reviews
Fountain Auto Mall – A Legacy of Excellence Since 1937
For nearly a century, Fountain Auto Mall has defined what it means to deliver a truly exceptional automotive experience.
Rooted in a tradition of integrity and personalized service, we have built our reputation by cultivating lasting relationships—not just transactions. Our clients return generation after generation, and their referrals are the greatest testament to the level of care we provide.
At Fountain Auto Mall, your experience is thoughtfully curated from the moment you arrive. We believe in a refined, transparent, and effortless approach—where your time is respected and every detail is handled with precision.
This is more than purchasing a vehicle.
This is joining a legacy.
As your trusted automotive partner, we offer a seamless, one-stop destination for all your needs—delivering the elevated service you expect and deserve.
Proudly representing a distinguished portfolio of brands:
Acura • Buick • GMC • HUMMER • Mitsubishi
Fountain Auto Mall
Where Sophistication Meets Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 554 reviews
Verified Customer
August 13, 2021
This was my first time going to a car dealership. I enjoyed the customer service and experience. I will go again to this location in the future. enjoyed the customer service and experience. I will go again to this location in the future. More
by Jrged85
Employees Worked With
Meet Jansari and Associates.
August 13, 2021
The Mitsubishi service advisor Vanessa was so very rude to me while I was trying to expedite repairs through my extended warranty company. She was refusing to contact them to file a claim and almost made m to me while I was trying to expedite repairs through my extended warranty company. She was refusing to contact them to file a claim and almost made me miss my 7 day 100% money back guarantee window. I ended up getting an extension (due to Vanessa) and took the vehicle somewhere else where it was repaired at no cost out of my pocket. This is the closest Mitsubishi to my house yet they don't offer shuttle service to my home which was another inconvenience. I had to take a Lyft home. Glad I have a great extended warranty company. They reimbursed me for that as well as the initial services done by Fountain Mitsubishi. I'm still waiting on that call back from Vanessa that I never got. It's been a month now. We were interested in buying a 2022 Outlander and drove all the way to DeLand for a test drive because we refuse to do business with Fountain. Lost a potentially great client. We own a Buick, GMC and a Mitsubishi. Being new to the area, we thought we found a new service home for our vehicles. Sadly we discovered it won't be Fountain and now we have to drive farther for service. More
by Tax Ladi
Employees Worked With
Vanessa
August 13, 2021
Nester was very helpful especially when we were from out of town (Houston, TX). Me and my family drove at ~60 miles for 650 odd miles and had an issue with new car with 7000 miles on it. Continuing our jour of town (Houston, TX). Me and my family drove at ~60 miles for 650 odd miles and had an issue with new car with 7000 miles on it. Continuing our journey from New Orleans, LA & since it was a Sunday no services was available. Once in Fountain Buick, next day they had the complete car checked and fix completed in around 1.5 hrs. Finally dealership wanted to clean n wash the car. This services was refused by us since we had already lost valuable time in our vacation. In comparison to Starling Chevy which didn't accommodate us. They told us to leave the car and go to our hotel in a rental car. If they happen to find a slot they will try to squeeze us in, with no guarantee when it will be fixed. Also as I was new to town I asked for other dealership close-by. They never gave me the address for Fountain dealer which was 6 miles away. Instead they gave me addresses to 2nd Starling location around 30 miles away. After an internet search is how I found out about Fountain dealership. I don't know how to coin such behavior. More
by Rome
Employees Worked With
Nester
August 13, 2021
Very nicely organized and very helpful with my truck I’m looking forward to get my oils change and service the truck and the team it’s amazing special Mathew and angle looking forward to get my oils change and service the truck and the team it’s amazing special Mathew and angle More
by eng_mohanad1981
Employees Worked With
Andrew and Mathew
August 13, 2021
I’ve been buying from fountain for about 25 years. I started at Mitsubishi and now am at Acura. I love the friendly atmosphere and am in first name basis with my service rep. That says it all started at Mitsubishi and now am at Acura. I love the friendly atmosphere and am in first name basis with my service rep. That says it all More
by boneyk
Employees Worked With
Wil Rivera
August 13, 2021
Waiting for months on getting 2 simple problems resolved and they keep forgetting and dropping the ball hoping I will forget about the warrantee work to be done. and they keep forgetting and dropping the ball hoping I will forget about the warrantee work to be done. More
by furnray65
Employees Worked With
Service writers
August 13, 2021
Service center work was done well, but my interaction with Nestor Diaz was awful!! Very bad customer relations! Could have been a lot nicer, and I wouldn’t have had to go over his head for better service with Nestor Diaz was awful!! Very bad customer relations! Could have been a lot nicer, and I wouldn’t have had to go over his head for better service More
by dhollins2021
Employees Worked With
Nestor Diaz
