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Four Stars Ford - Service Center

Jacksboro, TX

4.6
27 Lifetime Reviews Review Dealership

27 Reviews of Four Stars Ford - Service Center

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March 05, 2021

"I had a appointment March 8th to put step rails on my..."

- Mr-Coyle

I had a appointment March 8th to put step rails on my F150 pickup. I got a call March 4 th from the service department telling me the rails had come in a and if i wanted to come in to get them installed. In 30 min I pulled up in front of 4 stars Ford. and I meet service manger coming out the door he asked if the keys were in it. He pulled in to the shop an 45 min later I was out the door with my cool lookin step rails..

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Yes
Employees Worked With
March 02, 2021

"As expected as soon as we walked in we were met with a..."

- Mr-Coyle

As expected as soon as we walked in we were met with a sales person walked to the services department. Where we met the service department manager we talked two min. he took asked to have a seat in the front and mention the coffee pot. After a short time he came out and asked us back to the service department explained what was done and the bill they pulled the truck around and left.

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Yes
Employees Worked With
Other Employees : All were Great
February 24, 2021

"Good service as usual from Chris our salesman, but the..."

- Jmiltonjm

Good service as usual from Chris our salesman, but the young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he felt very comfortable using while conducting business. Other than that, I like the dealership and will be back.

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Yes
Employees Worked With
February 05, 2021

"Very friendly staff. Home town friendliness. Felt like I..."

- robertlee1959

Very friendly staff. Home town friendliness. Felt like I was home. People need to come see these people. Great people to do business with. Amen.

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Yes
Employees Worked With
October 29, 2020

"Always a great experience. People, service are all great...."

- GAILKNIGHT

Always a great experience. People, service are all great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Daws
October 02, 2020

"A service department that cares about their customers...."

- jmiller

A service department that cares about their customers. Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied with the service.

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Yes
October 01, 2020

"Glovebox door is crooked, not resolved. Waiting to hear..."

- jperry20

Glovebox door is crooked, not resolved. Waiting to hear from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-150's.

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Yes
Employees Worked With
September 16, 2020

"We have been very pleased with all that the service..."

- Trentberend

We have been very pleased with all that the service department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken.

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Yes
Employees Worked With
Ken Daws
August 28, 2020

"Ken Daws and the service department were outstanding to..."

- dwain.milam

Ken Daws and the service department were outstanding to work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle!

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Recommend Dealer
Yes
Employees Worked With
Ken Daws
July 07, 2020

"Quick turn around"

- KRISTOPHER.ALLES

Service department was very pleasant and provided a quick diagnosis. Had parts available for repair and returned the vehicle back to me by the end of the day.

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Yes
Employees Worked With
Chris
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