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Fowler Dodge
Oklahoma City, OK
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Best Car Buying Experience We came in to look and we left with a new Jeep Gladiator. Chauncey Lee is the man to go see. No pressure to buy at all. He really listens to your nee We came in to look and we left with a new Jeep Gladiator. Chauncey Lee is the man to go see. No pressure to buy at all. He really listens to your needs and helps you in anyway he can. Will definitely be going back again. Stop in and see him and tell him Anthony and Vanessa Duffy sent you!😊 More
Excellent customer service Tate was very patient and helpful through the entire Jeep buying purchase. Went above and beyond to ensure we got exactly what we wanted. So happy wit Tate was very patient and helpful through the entire Jeep buying purchase. Went above and beyond to ensure we got exactly what we wanted. So happy with my purchase. More
Knowledgeable salesman Salesman was very Knowledgeable and helpful on the truck, warranties and the other extras ,clean facility . Actually buying a truck was a lot easier Salesman was very Knowledgeable and helpful on the truck, warranties and the other extras ,clean facility . Actually buying a truck was a lot easier than writing this review. More
Great new car buying experience Patrick Hill made my buying experience pleasant. His honesty and easy-going nature makes buying a new car easy with very little stress. The pricing Patrick Hill made my buying experience pleasant. His honesty and easy-going nature makes buying a new car easy with very little stress. The pricing was straight forward with no surprises. Patrick took the time to go over all the features of my new truck without the feeling of being rushed. I'll go there for my next automobile. Darrel Key More
Maintenance and service A few weeks ago, I had the spark plugs and oil pressure sensor replaced in my Jeep by this dealership. I have used Fowler Dodge a few times for repair A few weeks ago, I had the spark plugs and oil pressure sensor replaced in my Jeep by this dealership. I have used Fowler Dodge a few times for repair and maintenance work and not one time was satisfactory. After an oil change, I found an unopened quart of oil on the bumper, and only half of the vehicle grease joints were serviced. When I brought this up to the service individual, I was informed they do not use that oil, even though it has Mopar Max Pro Oil on the label and is the same weight and viscosity on the receipt. That incident made me wonder if the oil and filter was changed or enough was replaced. Last week I opened the hood to check fluids and noticed two bolts laying on the radiator tray. After further inspection, I found a loose bolt on the motor. At this point, I have no faith in any work accomplished by Fowler Dodge employees. I spoke with a manager a few months ago after a bad experience in which I completed a critic to speak about quality assurance, inspections, and communication referencing the courtesy shuttle program. Evidently, nothing from our conversation was even considered, even though he stated I had great points and would look at implementing some of them. Unfortunately, this dealership is the closest to my home, and I gave it ample opportunity to prove capable. However, nothing the employees do there seem capable. These situations make me wonder how many other customers receive this horrible service. Now I have to take my Jeep to another dealership and have an inspection to ensure nothing is loose to damage or cause the drive-train to malfunction. I should send that bill to Fowler Dodge for their lack of detail and attention to workmanship. Thanks for nothing. More
Excellent service Chauncey Lee was our salesman and he was fantastic. Excellent service, got to our price, and was efficent and quick. We ended up at David Stanley Dodg Chauncey Lee was our salesman and he was fantastic. Excellent service, got to our price, and was efficent and quick. We ended up at David Stanley Dodge in Midwest city first and what a mistake. Dont waste your time. Go straight to the best. More
Pleasant Experience Sales lady Norma was wonderful. Financing was relatively simple. Vehicle was detailed thoroughly and has run excellent thus far. I was impressed by th Sales lady Norma was wonderful. Financing was relatively simple. Vehicle was detailed thoroughly and has run excellent thus far. I was impressed by the aesthetics of the service department and am confident in their competency in the servicing of my vehicle in the years to come. More
Great experience with Steven Had a great experience buying from Steven Dowdy. He is knowledgeable and a straight shooter. I give 5 stars because of Steven's great customer service Had a great experience buying from Steven Dowdy. He is knowledgeable and a straight shooter. I give 5 stars because of Steven's great customer service and the Fowler family of dealerships' strong commitment to supporting OKC community events. Make sure to ask clarifying questions to the Finance team to make sure you are all on the same page. Overall, one of my better vehicle buying experiences. More
Great car buying experience Great car buying experience, easy to deal with and very friendly. Our salesman Jesus was awesome to work with. He was friendly and very helpful. Great car buying experience, easy to deal with and very friendly. Our salesman Jesus was awesome to work with. He was friendly and very helpful. More
New Jeep Went in to get vehicle serviced and walked out with a brand new Jeep. They were able to meet me half way and throw in a few extra perks which was grea Went in to get vehicle serviced and walked out with a brand new Jeep. They were able to meet me half way and throw in a few extra perks which was great. Definitely recommend More