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Fowler Dodge

Oklahoma City, OK

4.1
654 Reviews

55 W Interstate 240 Service Rd

Oklahoma City, OK

73139

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Showing 654 reviews

July 25, 2013

Had my jeep for over two weeks before they even diagnosed the problem. I pirchased the vehicle from them less then a month before problems started. Servi. Manager was a jerk and not helpful at all. More

by thomascedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
Sep 11, 2013 -

Fowler Dodge responded

Our dealership strives to provide the best customer service in both sales and service, and from your review it does not sound like that is the case. We would like to resolve this problem and ensure that this will not happen again. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

Sep 11, 2013 -

Fowler Dodge responded

We are very sorry for the experience you had with the service department. Your message has been forwarded to the manager and you will be contacted shortly so that we can try and correct this problem.

July 22, 2013

Just bought a new 2013 red dodge charger! Dealership has a friendly atmosphere and the salesmen are easy to work with by making the buying process pleasant. Dustin Davis (not to name drop or anything) is by More

by atilton93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Davis
Sep 11, 2013 -

Fowler Dodge responded

We are happy to hear that you were pleased with your salesman, Dustin Davis, and your overall dealership buying process. Thank you for sharing your experience. We look forward to continuing to help you with any service/sales needs you may have in the future. Thank you again for your business.

July 17, 2013

I purchased a new jeep. I went in there in response to an ad for a new 2012 Rubicon for $24,000. Was assured it was on the lot, when I arrived it was not. Classic bait and switch lure. Was told I would be gi More

by jacktownann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom King
Sep 11, 2013 -

Fowler Dodge responded

We're sorry that you feel you were not treated correctly. That is not the way we do business at Fowler Dodge. After reviewing your file, our entire database, and visiting with your girlfriend in person, we have verified that what you have stated here is incorrect. She saw one of our vehicles online, came into our store and unfortunately it was sold before she arrived. We then located another vehicle out of state for her, agreed to figures with her(which was more expensive), and she came and took delivery. All documents were signed by her only...nobody else. We would love to help in any way and if she decides to trade the vehicle in we would be more than happy to help. Please do not post any more false claims online.

Sep 11, 2013 -

jacktownann responded

First and foremost I am the girl who bought the Jeep and I wrote the review. You never spoke with me in person and verified that MY review was incorrect. My review was the absolute truth. I agreed to pay $24,336 for a Jeep being shipped from Texas. Although I asked many times for copies of what I signed I was denied copies of what I signed over and over again throughout the experience. The one document I did receive 5 weeks later was a forgery that had me paying $28,634, I never signed nor did I ever agree to pay this outrageous price for a vehicle that the base MSRP was $22,195 and with the hardtop and Customer preferred package 238 the MSRP was $25,845. All my boyfriend tried to do was give you the benefit of the doubt, and believed it had to be a clerical error that would be fixed. Obviously he was wrong. It was intentional Fraudulent Misrepresentation and Forgery. The Fraudulent Misrepresentation was when you agreed to sell me the vehicle being transferred from Texas for $24,336 and that was what the paperwork that I did sign said. The forgery was the Installment Sales Contract that said I was paying $28,634 for that vehicle that I did not sign. I did not agree to pay $28,634 for the vehicle and I did not sign anything with that price on it. My signature on that document is a forgery. And again this is me not my boyfriend and this is the honest truth as God is my witness,

July 14, 2013

Our Salesman was great, but I'm not impressed with the rest of the dealership. The did let us take the car over night to look over real well, but after it was detailed, the carpet must have soured More

by asilverblazer1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Siler
Sep 11, 2013 -

Fowler Dodge responded

We appreciate your business and are very sorry you did not find the overall experience favorable. Please know that at Fowler Dodge we want 100% customer satisfaction. Please feel free to email Jay (GM) at jayw@fowlerdodge.com. Please let us know if there is anything else we can do for you.

May 04, 2013

This was my second time purchasing a car from this dealership. Needless to say I will never purchase a car from them ever again. I had so much trouble dealing with me. Every other day they needed me t More

by Mandabear05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott in Finance
Sep 11, 2013 -

Fowler Dodge responded

We appreciate that you have purchased two cars from Fowler Dodge and are very sorry for the problems you have had with our dealership. Please know that we would like to make this situation right for you. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

January 02, 2013

We went with specifics in mind. Initially everything was good. Then we went to sign paperwork and now they say there is only one lender who will finance a truck (diesel) with high miles. Do not believe that More

by Nursemedic217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy, Robert
Sep 11, 2013 -

Fowler Dodge responded

I have emailed the manager to research the issues you had with our dealership. We would like to find out the reasons for the problems you mention. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

January 02, 2013

Charged me $1100 to hang parts on my Jeep and never fixed the issue. Removed a $200 Gel Cell battery and replaced it with a cheap in house brand. I found out just a couple of weeks later that the fix would More

by paul.johnson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
Sep 11, 2013 -

Fowler Dodge responded

We are very sorry for the experience you had with the service department. It is certainly not our policy to over charge for any service. We would like to discuss this matter with you. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

December 05, 2012

Albert was very helpful.. and courteous he went on his way to help me today, it's always nice to have a reliable person to deal with when you have issues with your vehicle. give a very friendly and upbeat More

by Leep3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Sep 11, 2013 -

Fowler Dodge responded

Thanks for your great review. We appreciate your kind words and hope to take great care of you in the future. Thanks so much for your business.

December 13, 2011

I shopped at a competitor in Midwest City online. All I got was very little feedback from the dealership. Sounds like they didn't want to do business. I found an awesome price online from fowler dodge, s More

by Jfisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan and Robert
Sep 11, 2013 -

Fowler Dodge responded

Thank you so much for the all 5 star review. We appreciate your business and hope you will let us know if there is anything else you need. Please recommend usto your friends and family. Thanks again.

December 07, 2011

Wonderful car buying experience. Ethan was super helpful and got me a very fair price for my trade in. Kyle worked wonders on my financing. I was pleasantly surprised with the interest rate and financial More

by deannesummers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan and Kyle
Sep 11, 2013 -

Fowler Dodge responded

We are very pleased that you found the experience outstanding. We really appreciate the all Five Star Review!! Please let us know if there is ever anything else you need. Thanks again.

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