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Fowler Honda of Longmont - Service Center

Longmont, CO

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258 Reviews

258 Reviews of Fowler Honda of Longmont - Service Center

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June 09, 2015

Tina Holt Service Writer - Tina made every effort to keep me informed of the status of my Honda Civic Hybrid service and answered all my questions, Tina was very helpful and fol More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Holt
January 21, 2015

Recall Repair Quality control Had my Ridgeline taken in over 30mi away for 2 recalls. Truck came back with the vent setting controls inop. You'd expect a quick function test after More

by Rocky Ridge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
356
June 29, 2012

Great service adviser.Very knowledgeable and effective in solving problems.Solving problems others are clueless about. Extremely satisfied. Well run service department. Has taken good care of my Odyssey even More

by bisonburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dorathy
June 22, 2012

We have purchased a used car and a new car from Frontier Honda. At both purchases I didn't walk out feeling like I got screwed. Both purchases were very plesent. We have taken the new car to Michael Dou More

by thebutchster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Frame and Michael Dourghety
June 20, 2012

It's been 5-1/2 years since purchasing my very first honda, a crv, from frontier honda. Since then I've been extremely satisfied with the crv's performance along with the exceptional customer service I More

by 2006crvowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Graham & Teresa
June 19, 2012

My husband and I had our vehicle towed to this dealership because the car would not crank over to start. This dealership diagnosed the problem as a bad battery and it needed a new wire harness. We replaced b More

by katesoc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
michael dougherty
Jun 22, 2012 -

Fowler Honda of Longmont responded

Our records show battery cable corrosion was present on this vehicle from the time of its first maintenance with us in Jan 2011 with 78K miles. We recommended further investigation to determine the extent of the corrosion this was declined. Battery maintenance was declined in subsequent services. When the vehicle was towed in in May, we found a severely corroded battery cable, making it necessary to replace the entire wiring harness. During re-assembly our tech used a wrong screw, creating a grounding fault. It was not detected on our test drive, and the car died shortly after being picked up. We provided the tow and repairs and are very sorry for the inconvenience this caused. It was three week later the starter failed. Frontier Honda has been in business in Longmont for 25 years, we always strive to be honest and fair with our customers, and regret your dissatisfaction.

July 23, 2011

I went to Frontier Honda on Wednesday afternoon, I approached the first desk I saw which was the Red team and told the guy at the desk my problem. I told him my vehicle was having this terrible smell More

by jcm1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Red team and Blue team
June 15, 2011

I went in with what I thought was a bad transmission and it turns out that it was just a switch. Mike was really nice and didn't try and sell me things I didn't need. I have had trouble at other dealerships More

by George Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
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