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Fowler Toyota of Norman

Norman, OK

4.5
758 Reviews

4050 N Interstate Dr

Norman, OK

73072

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Showing 758 reviews

July 18, 2019

Good service and great personnel We are loyal customers, having bought 3 cars so far. And we will come back. They are not perfect all the time, but any time we have had questions o More

by Wreck-it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Chavez, Leslie in Finance. Breanne Jackson
Aug 08, 2019 -

Fowler Toyota of Norman responded

Thanks for the review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler family. Thanks again for taking the time to let us know how we did!

March 17, 2019

Used ATS I'm very unhappy with the vehicle I purchased on 3-13. The day I purchased the car the touchscreen wasn't working so I had to bring the car back the n More

by mstesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hieu Bui
Mar 20, 2019 -

Fowler Toyota of Norman responded

Thank you for your review. I have sent your comments to our management team so that they can look into this issue. Please feel free to send us an email with any additional information to Community@Fowler-Toyota.com. We always take customer feedback seriously and will look into this to determine the best resolution. Thank you, Amy H.

March 06, 2019

Finance dept Deception and dishonesty I went to the dealership with my financing pre-approved from the lender of my choice, They "flipped" my loan to their preferred lender after the contr More

by Yazzo
Recommend Dealer
No
Employees Worked With
Finance director
Mar 11, 2019 -

Fowler Toyota of Norman responded

Thank you for reaching out. I know that you worked with our Finance manager, Catie, and that she was able to assist you and answer your questions about this issue and clear up any misunderstanding. Please feel free to reach out to her with any additional questions. Thank you, Amy H.

February 28, 2019

Everything was great! The sales person was very nice and the Fowler team is some of the nicest people. I will and have been a returning customer to Fowler in Norman. More

by Cherrynikkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ratcliff, Ronald Wilson
Mar 01, 2019 -

Fowler Toyota of Norman responded

Thanks for the kind words! We appreciate your feedback and we truly value your business. We'll be sure to let our team know that they're doing a great job. Thanks again!

November 12, 2018

Great Experience Overall this is a great dealership. Very easy to deal with, Sales staff aren't pushy and very laid back. Go out of the way to make you happy. My onl More

by Okt4rcpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Samples
Nov 20, 2018 -

Fowler Toyota of Norman responded

Thanks for the review! We love hearing from our customers and will be sure to let our team know about your comments. Please feel free to reach out if you have any questions or if there's anything we can do to assist you. Thanks again!

November 06, 2018

Don't buy their extended warranty...and read over EVERYTHING Buyer Beware. They like to say one thing and then print up contract for something else. Sales process online and in dealership was fine. Issues sta More

by KirkKersey
Customer Service
Recommend Dealer
No
Employees Worked With
Justin McCart
Nov 06, 2018 -

Fowler Toyota of Norman responded

Hi Kirk, I have responded to your other reviews and we have been communicating via messages on Twitter and Yelp, but I wanted to respond here as well. We have sent your messages and reviews to our management team and they are reviewing the details to determine what happened and how we can resolve this issue. We always take customer feedback seriously and we truly appreciate your patience while we review the details of this issue. Thank you for taking the time to reach out and let us know about this problem and for giving us the opportunity to assist you. Thank you, Amy H.

October 31, 2018

Purchased a used vehicle I worked with Dewayne who let me take a longer test drive to make sure I was happy with it. I went in with only an hour and a half and didn’t expect t More

by log14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne and Laurie
Nov 20, 2018 -

Fowler Toyota of Norman responded

Thanks for letting us know about your experience with us. We appreciate your feedback and value your business. Thanks again!

October 25, 2018

Awesome experience I was looking for used car. I got 2017 Camry. Dewyane was very helpful and so was Kevin. Must visit this dealership if you are looking for a used car More

by Vedant88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McCart
Nov 20, 2018 -

Fowler Toyota of Norman responded

Thanks for the kind words! We're happy to hear that Dewayne and Kevin took such great care of you. Thanks again for your feedback!

October 08, 2018

Family Tragedy Bought new Durango and several used cars from you. one in particular my sons used car has been in shop over 10 times. we were told warranty (which i More

by Tonyincarnato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mahan
September 27, 2018

New Purchase expierence Salesman Dewayne hasn't been there long, but is very good at what he does. I would recommend & will use them again. Some troubles with finance paperwo More

by tony111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kevin
Sep 28, 2018 -

Fowler Toyota of Norman responded

Thanks for letting us know how we did! We appreciate your feedback and truly value you as a customer. Thanks again for your kind words!

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