Fowler Toyota of Norman

Mostly good Good except when they tried to say that car wasn't certified hen it had stickers all over it saying it was. Joe in sales was great. This was his firs Good except when they tried to say that car wasn't certified hen it had stickers all over it saying it was. Joe in sales was great. This was his first day on the job. More

Very professional, genuinely nice people Just bought a Toyota Highlander and the experience was great. The pricing is fair, the conversations were honest and respectful and we were very pleas Just bought a Toyota Highlander and the experience was great. The pricing is fair, the conversations were honest and respectful and we were very pleased with the way we were treated. Kenneth Spencer was our salesman and he was so proud to show us the facility and proud of his product line. He was as excited for me to get a new vehicle as I was! More

Awesome experience! We wanted an SUV and we purchased a good-un from you guys at Fowler Toyota. We purchased a 2013 Venza and are excited to drive it to Colorado for Chri We wanted an SUV and we purchased a good-un from you guys at Fowler Toyota. We purchased a 2013 Venza and are excited to drive it to Colorado for Christmas to be with our family. We greatly enjoyed Henry Siegler's new owners presentation and the wonderful food. Merry Christmas to everyone at Fowler Toyota. The service has been excellent and the employees very helpful. The facilities are magnificent. More

Love my New Toyota!!!!!!!! From the moment I walked in the door at Toyota fowler I was greeted with a warm welcome. Friendly smiles and service everytime im there. Oscar was m From the moment I walked in the door at Toyota fowler I was greeted with a warm welcome. Friendly smiles and service everytime im there. Oscar was my sales rep. very knowledgeable and nice. Finance Kyle was very nice and helpful. I would recommend this dealership to all friends and family. More

Exellence of Fowler Toyota in Norman Everybody in Fowler Toyota was nice, friendly, helpful, professional. Hieu Bui was my salesman. He really cared whatever I requested or questioned, e Everybody in Fowler Toyota was nice, friendly, helpful, professional. Hieu Bui was my salesman. He really cared whatever I requested or questioned, even out of his business hours. I called him for any questions, he always replied right away (professional behavior). Financial advisor was very good, gave a lot of offers to help you. I attent a meeting for new car owner. It was informative and necessary to help everyone to understand what to do for services, maintainance after purchasing the car. I highly recommend Fowler Toyota dealership of Norman to everyone, all my family, friends, specially Vietnamese people. I'm happy with the car I purchased. TOAN DO More

Clifford & Pat Wickham We were contacted by Fowler & asked if we wanted to see about trading in our 2014 Camry SE. We found a 2017 Camry SE we liked on the lot with most of We were contacted by Fowler & asked if we wanted to see about trading in our 2014 Camry SE. We found a 2017 Camry SE we liked on the lot with most of the features we wanted so we added the Nav system and side molding. Got with Finance & worked out the purchase price, loan interest, and with some money down we arrived at a monthly payment. We signed the papers & began the wait for our new car on Nov. 3. We were contacted to pick up our new car on Nov. 14. When we went to get it we were summoned by Finance telling us there had been a mistake in our sales agreement & the cost of the added Nav was left out. We're not pleased about this and the payment amount was going up $30+ a month. It was the dealer mistake & now we are asked to pay more than we agreed on. We worked with Finance & we agreed to meet them half way (not sure we should have but we wanted the car). Ended up paying $15 a month more than the original agreement. It may not sound like much but over the course of the loan it totals more than the interest. After the sale we received our title paperwork & I had a question. I called & left a voicemail asking my finance person for a call back two days in a row. On the third day I called another person in finance & the person I had called before called while I was leaving this voicemail. As soon as I finished leaving that voicemail I called the person that just left the voicemail right back & it went straight to their voicemail so I left another message. Called the other finance person again the next day & asked that they call me back. Waited two days and left another message with my original finance person. Never received a call back from either person. Frustrated, I left one more voicemail with the original person to call me back. On this day, having received no call back, I drove into the dealership & asked to speak with my Finance person. An entirely different person came out & answered my question in less than a minute. The person I had been calling came out shortly after & I let them know that this was very poor customer service & that I shouldn't have to drive into the dealership if I have a question. This is the third new Camry (09, 14, 17) we have bought from Fowler. The 2014 Camry had to be brought in from another dealership. When we picked it up it had the wrong interior seat color combo. We complained to our sales person but we accepted it anyway and did not file a formal complaint. But this time we felt we needed to say something. We did get the car with the features we wanted this time and so far we are happy with our Camry. More

Excellent Everyone I encountered was pleasant and helpful. It was a very respectful buying experience. I would recommend it to anyone. My salesman a specially m Everyone I encountered was pleasant and helpful. It was a very respectful buying experience. I would recommend it to anyone. My salesman a specially made the experience positive. I would rate him a superstar of a salesman. More

As good as any other dealership Can't recall employees names but all were professional. Price was reasonable for market we were in. Some truck we wanted to see weren't on lot, draggi Can't recall employees names but all were professional. Price was reasonable for market we were in. Some truck we wanted to see weren't on lot, dragging out the proses More

New owner meeting The meeting was quite informative and interesting. I would recommend attendance for any car purchaser. The information was not only useful, it was i The meeting was quite informative and interesting. I would recommend attendance for any car purchaser. The information was not only useful, it was in many ways, necessary. More

Great stress free experience! Found a used Nissan Murano on carguru.Com at low miles at Fowler Toyota drove to dealership. Craig Gunsauley met us as we drove up...... took me stra Found a used Nissan Murano on carguru.Com at low miles at Fowler Toyota drove to dealership. Craig Gunsauley met us as we drove up...... took me straight to the car. Paperwork was stress free and fast! I will definitely be back for any future auto purchase! More