Fowler Toyota of Norman
Norman, OK
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Purchase of Certified Vehicle--Toyota Avalon I feel I got a very nice vehicle at a very fair price. The sales person was very professional and helpful in getting me through the process of purcha I feel I got a very nice vehicle at a very fair price. The sales person was very professional and helpful in getting me through the process of purchasing a vehicle. More
Almost got 5 stars..read it. I went to the dealership to look at a truck I found online. I was greeted by Louis Parris. Very friendly. I asked about the truck and he took me to it I went to the dealership to look at a truck I found online. I was greeted by Louis Parris. Very friendly. I asked about the truck and he took me to it. It was very accurately represented in the add with an amazing price. I looked it over, I drove it, I liked it, we went inside. I told louis where I wanted to be on the deal and he got me to Dillon in the finance department. Also very friendly. Dillon worked fast and got a great interest rate for me. Signed paperwork and got in my new truck that they washed and filled with gas while I was signing. In and out in about an hour. Four days later Dillon calls to tell me that the bank wants to raise my interest rate and I need to come back to sign new paperwork. I was upset. I went over all the paperwork I signed over and over. I signed a spot delivery agreement that clearly says that I understand the financing is not yet approved. But I also signed an actual finance agreement. Which makes a spot delivery form irrelevant since all the other required paperwork was done. I went back to see Dillon. He sent someone to fill up my truck for having to drive back to the dealership. I told him I didn't want to sign a new agreement and why I didn't have to. He agreed and I kept the original agreement. Even though I had to return to the dealership for no reason, it was still the best car buying experience I've had. More
Excellent Best, easiest car buying experience I've had. Purchase a new 2016 Tacoma. Staff was professional and fast. I recommend Fowler Toyota and I don't ev Best, easiest car buying experience I've had. Purchase a new 2016 Tacoma. Staff was professional and fast. I recommend Fowler Toyota and I don't even usually do these surveys. More
Well done I had research vehicles and haggled with multiple dealers. The first price they gave was the best price I had found without any haggling. The experien I had research vehicles and haggled with multiple dealers. The first price they gave was the best price I had found without any haggling. The experience was not high pressure but relaxed and easy. More
Bought 2016 Corolla and love it! Both John and Jon worked hard to ensure that the car-buying experience would go smoothly and quickly. They worked with me! Love the car! Both John and Jon worked hard to ensure that the car-buying experience would go smoothly and quickly. They worked with me! Love the car! More
Wonderful Ronnie was very helpful throughout the whole process.Eventhough I did not get the price I wanted but he did his best to get me the best deal. Ronnie was very helpful throughout the whole process.Eventhough I did not get the price I wanted but he did his best to get me the best deal. More
Great customer service! This dealership worked hard to match our price and give us a good deal. This is the second car we've bought from Fowler and have been pleased both ti This dealership worked hard to match our price and give us a good deal. This is the second car we've bought from Fowler and have been pleased both times. More
Great overall experience This was our fifth car purchased from fowler and as always it was a great experience sales staff is always very prompt and friendly and Dillon our fi This was our fifth car purchased from fowler and as always it was a great experience sales staff is always very prompt and friendly and Dillon our finance guy got us a great rate and was very low pressure and made it a great buying experience More
Happy Camry owner Good knowledgable sales staff. Friendly not pushy. Salesman was patient took time with me. I didn't feel rushed. Used price was very competitive. I w Good knowledgable sales staff. Friendly not pushy. Salesman was patient took time with me. I didn't feel rushed. Used price was very competitive. I would recommend fowler to friends. More
Great experience all around I had been shopping for a new truck for a few months, and finally decided to get serious about moving forward with the purchase of a new Tundra. I sta I had been shopping for a new truck for a few months, and finally decided to get serious about moving forward with the purchase of a new Tundra. I started my shopping on a Monday at Bob Howard Toyota, and found that the salesman had minimal knowledge and the manager seemed pushy. On Tuesday I visited Craig at Fowler and had a much more informative laid back experience. Even though I enjoyed my time at Fowler more, I decided to revisit Bob Howard due to its proximity to my home. This was a major mistake as they gave the the run around salesmanship for the rest of the week which lead to my frustration and the sales manager actually referring to me as a "difficult" person. Needless to say I moved on from Bob Howard and called my friend Craig and told him what occurred. He was able to get me the exact car I wanted for the exact price I wanted. I picked my car up the next day and I am thrilled with the purchase. The finance department was also top notch. Overall I would return to Fowler in a heartbeat and I would strongly advise against purchasing a Toyota at any other dealership. More



