
Fowler Toyota of Norman
Norman, OK
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The best service! I happened to be heading to a buisness on I240 and I needed to get the 20,000 mile check before we went on a trip to Texas on the weekend. So I called I happened to be heading to a buisness on I240 and I needed to get the 20,000 mile check before we went on a trip to Texas on the weekend. So I called just on the chance that they could work me in on my way back home. Sure enough they were able to work me in Less then 30 minutes after I got there I was on my way home after receiving outstanding service. When I got home I started to hang up my MarineCorps cap and discovered that I had left it at Fowler on one of the tables in the lounge. I called and they located the cap and I was able to swing by that afternoon and pick it up from the service manager. This may not seem like much, but to me, this is what outstanding service is about. Thanks Fowler! More
Best Dealership. Best Salesperson! I visited Fowler Toyota last week. My salesperson was Elijah O. He was awesome. Answered all my questions, and I fell in love with the New Toyota Camr I visited Fowler Toyota last week. My salesperson was Elijah O. He was awesome. Answered all my questions, and I fell in love with the New Toyota Camry. But what stood out to me more than anything was the honesty and integrity he had. They offered more on my trade than I expected, and I plan on going back after the first of the year to make my purchase. Thank you Fowler Toyota for such a great experience! More
Christmas to Me From Me! Personnel very informative yet not pushy. I would rate the sales personnel higher according to your scale, but the scale drop down box only goes to 5 Personnel very informative yet not pushy. I would rate the sales personnel higher according to your scale, but the scale drop down box only goes to 5 even though the scale key shows 1-10. Seems to be San error in your review document. The total process of trading a car and buying a new car took only a few hours. This is my second positive experience with Fowler Toyota. I'm a believer! More
Fantastic!!! I have been involved in buying cars for my family for over 40 years. As a female this has been, at times, a very hard task due to the stereotype of w I have been involved in buying cars for my family for over 40 years. As a female this has been, at times, a very hard task due to the stereotype of women in maneuvering a car deal. Fowler is the exception! Not only did they make my daughter and myself very comfortable in car shopping task but the pressure to purchase was not there. The salesman and the GM were methodical in explaining all we needed to know about the vehicle. I am definitely very satisfied with my purchase. More
Painless process Our entire car- buying experience was painless at Fowler Toyota. We might even go so far as to say we enjoyed the process from start to finish. That' Our entire car- buying experience was painless at Fowler Toyota. We might even go so far as to say we enjoyed the process from start to finish. That's saying a lot after having been "beat up" by a few car salesmen in the past. From our initial phone contact with Aubrey, who responded to our internet query, to our meeting with our salesman, Hieu, to finalizing the deal with Scott in the Finance Department, everything went smoothly and all of our questions were answered. We would not hesitate recommending Fowler Toyota to anyone looking for a car. Tom & Robin from Mustang More
Great Experience Our experience with Fowler Toyota was great. I never felt intimidated in the least. I would definitely recommend this place to my friends and family Our experience with Fowler Toyota was great. I never felt intimidated in the least. I would definitely recommend this place to my friends and family. More
Tim and Fowler are the best! I apologize for the delay of my review. Thought I had already sent. Tim Ostwalt & the service crew are awesome & know how to take really great care of I apologize for the delay of my review. Thought I had already sent. Tim Ostwalt & the service crew are awesome & know how to take really great care of a client & their "baby":-) Tim is honest, patient to explain repairs and always has a smile! I have always had my Forerunner worked on at Fowler and will continue to do so. Thanks for hiring good people! Betty More
Service Rep was very knowledgeable, polite and showed interests in serving me. He explained to me all my options and estimates and was right on with what the Rep was very knowledgeable, polite and showed interests in serving me. He explained to me all my options and estimates and was right on with what the service would cost.. More
Great Customer Service I purchased my Toyota from a different dealership. However, I did purchase my daughter's first car from Fowler. After less than desirable service at t I purchased my Toyota from a different dealership. However, I did purchase my daughter's first car from Fowler. After less than desirable service at the dealership I purchased my Toyota from, I started taking my Camry to Fowler. I can't say enough good things about them. I have never been disappointed. Thanks Fowler, you are a step up from most other dealerships. More
Service is the key!!! That old saying "service after the sale" is so appropriate here. Of all my cars and my many visits to dealer service department one individual stands That old saying "service after the sale" is so appropriate here. Of all my cars and my many visits to dealer service department one individual stands out as "THE BEST"........ that service advisor is Alvin "Brock" McKinley. This man should be the trainer for all service advisors. Always knowledgeable about the product, great to keep me informed of the progress of the repair. Always friendly, polite, he is a master of customer service! In fact, when I buy the next car, because of Brock, I'm totally sold on Fowler! More