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Fowler Volkswagen of Norman

Norman, OK

4.3
385 Reviews
Our Mission is simple. To enrich the collective experience — in our shop, in our community, and in our state. Fowler Auto Group has been locally owned and operated in Norman, Oklahoma for almost 40 years. From its start as a small shop located in historic downtown Norman, the family business has grown to a five-store operation across Oklahoma and Colorado that employs over 400 people. The family has now seen three generations work to continue its success in the auto industry.
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617 N. Interstate Dr.

Norman, OK

73069

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Showing 385 reviews

March 20, 2018

Excellent Service Fowler Volkswagen staff are knowledgeable, honest, and flexible to meet your automotive needs. I have only had positive experiences working with the d More

by BSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Fleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hill
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

Thanks so much for the kind words! We love hearing from our customers and we truly appreciate your feedback. Thanks again!

March 19, 2018

So easy It was an incredibly easy experience. I wasn't worried about my trade value and I already knew the marked down price going in. So negotiation wasn't a More

by Theguy12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

Thank you for your review! We appreciate you for taking the time to let us know about your experience. Thanks again!

March 19, 2018

Totally Enjoyable Experience all the way through. Kevin in sales is top notch. Very up front and honest. I always dread the entire car buying experience, and Kevin made it very enjoyable. Jeff in fina More

by EdmondGTIguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waldi, Jeff
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

Thanks so much for the kind words! We love hearing from our customers and we truly appreciate your feedback. Thanks again!

February 24, 2018

New Car Purchase I was nervous about going to the dealership to buy a new car because I didn’t want to deal with a “pushy” salesman. This dealership was nothing like t More

by s17123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tey Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

Thank you for your review! We appreciate you for taking the time to let us know about your experience. Thanks again!

February 22, 2018

The only place I’ll shop The guys at this dealership worked really hard to make sure I got exactly what I needed. All of the people were nice and professional. This is the onl More

by haileeeeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dangelo johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

We appreciate you for taking time to let us know about your experience. Thanks!

February 20, 2018

Best Car Buying Experience I have ever had!!! I put off buying a car until there are no other options left. I have severe anxiety just thinking about stepping foot on/in a dealership. I am instan More

by BugGirl73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tey Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Coker, Les Northampton, Kyle Winans, , Dylan Johnson
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

Thanks for letting us know about your experience! We appreciate it!

February 19, 2018

incompetent service department Nightmare in service. The Service Manager outsourced our work to some body shop before he knew anything about the damage. I asked him if this was wi More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

We have looked into this issue and a manager has reached out. We always aim to provide the best service possible and apologize for any frustration or inconvenience. It is often difficult to diagnose an issue without seeing the car and we have also spoken with the body shop about this issue. Thank you for your feedback, Amy H. Social Media Manager

February 13, 2018

Excellent This was the first dealership I ever liked. They were polite & helpful. Thank you! You proved to me a dealership can be friendly & not crooked. More

by vwcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees we saw looked friendly and approachable
Apr 09, 2018 -

Fowler Volkswagen of Norman responded

Thanks for the feedback! We truly appreciate it!

February 03, 2018

Amazing experience Kevin Flores was so easy to work with. In and out of there so quick! Iwould recommend anyone. I am so in love with my new car! More

by Reyesdesiann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Fowler Volkswagen of Norman responded

Thanks for the review! We appreciate your feedback! Thanks again!

January 29, 2018

Exceptional Kevin was extremely attentive and honest! He genuinely cared about customer satisfaction over making a deal! He was friendly and efficient! My best ca More

by Kafox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flores, Kevin
Jan 31, 2018 -

Fowler Volkswagen of Norman responded

Thanks for the kind words! We appreciate your feedback!

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