Fowler Volkswagen of Norman

I had such great friendly service! I am usually apprehensive about dealing with salesman, but my experience with Fowler and in particular J.R., completely set me at ease. I had fun looking at all t apprehensive about dealing with salesman, but my experience with Fowler and in particular J.R., completely set me at ease. I had fun looking at all the options and J.R. was knowledgable and helpful. I love Volkswagens and would return anytime to Fowler. More

I always take my Vehicles here if i have the option. I currently live 3 hrs from there location and still recommend Service and Sales here. They always work with the Customer and assist in any way possibl currently live 3 hrs from there location and still recommend Service and Sales here. They always work with the Customer and assist in any way possible. More

I have had electrical type problems with my new beatle since I purchased it. I had taken it to the V.W dealer in the city but they never Fixed the problem as it kept recurring. I took it then to Fowl since I purchased it. I had taken it to the V.W dealer in the city but they never Fixed the problem as it kept recurring. I took it then to Fowler and worked with Robert Lackey. He was always considerate and helpful and cordial. Robert showed real interest in getting these. Issues resolved on a permanent basis. He was always understanding of my frustrations and went the extra mile to assist me in working with my warranty people to have these issues covered under the warranty. When parts such as wiring harness installed kept failing he got it replaced with a second one under the warranty. I have worked with other staff at Fowler also, but Robert is an exceptional employee. He is able to make the customer feel their concerns and issues they are having with their vehicle are as important to them as they are to the customer. In my case when I was having frustrations in getting the problems fixed with the other dealer in okc He always went the second mile to get the issues fixed . Every time I have been there Robert has provide quality service and has restored my confidence in V W products and dealerships. I now go into Fowler VW with confidence that whatever issues I have with my vehicle will be resolved while providing cordial and quality service to their customers. I will recommend Fowler V.W highly For their quality service. I also want to recommend and acknowledge Robert Lackey to the Fower management for the quality custo,mer service he provides to their customers. He is one of the reasons I have become a happy and loyal Fowler VW customer and hope that company realizes what a valuable asset he is . . More

They were amazing!! Got us exactly in the price range we wanted in less than 10 minutes. After we test drove we were in and out in 30 minutes or less. Great people totally recommend them!!! wanted in less than 10 minutes. After we test drove we were in and out in 30 minutes or less. Great people totally recommend them!!! More

Awesome job by both representatives. Very friendly and helpful.I would definitely recommend Fowler VW to friends and family. Buying a car has never been this quick and easy for us.????for Fowler VW!!! helpful.I would definitely recommend Fowler VW to friends and family. Buying a car has never been this quick and easy for us.????for Fowler VW!!! More

My Fowler VW experience began with the service department. They went above and beyond with customer service including finding me a loaner so that I could make it back to Lawton to perform 24 hr St department. They went above and beyond with customer service including finding me a loaner so that I could make it back to Lawton to perform 24 hr Staff Duty the next day. My car was diagnosed as needing a new transmission, which wasn't looking like the most financially sound idea instead of buying another vehicle. William Avila took on this tedious task of helping me through this decision resulting in my first brand new vehicle purchase. He was very patient in allowing me all week to keep the rental car until I had plenty of time to drive up and really look the lot over. He provided numerous purchase options for me and fielded daily questions from my parents living nearly 1700 miles away in case they needed to co-sign or assist with the purchase. It helped immensely having a sales representative who really puts in the extra time and attention to help the buyer through a sale, whether it be a new or used vehicle. He is great at providing car recommendations and assessing your budget to put you in the best car choice possible under the circumstances. It is bittersweet having to not only give up a car you love, but to also be all alone on what should be a really exciting day. William and the rest of the Fowler VW staff were extremely friendly and understanding. They made Fowler VW seem like a home where I wasn't alone throught my vehicle purchase, and although I was sad about leaving behind my old car, they helped me become enthusiastic about driving the new one. Im thankful for sales representatives like William, and I am excited about continuing future business with Fowler VW. I would highly recommend them! More

Good Quality, Good Service. I would recommend this dealership. Friendly Nature. Rob is excellent service manager. I would highly recommend. We always go to him for help. dealership. Friendly Nature. Rob is excellent service manager. I would highly recommend. We always go to him for help. More

This is the second vehicle I have purchased from Fowler Volswagen and have used Jimmy Roberts both times. I didnt even bother looking at any other dealers for this purchase. I knew that it would be a waste Volswagen and have used Jimmy Roberts both times. I didnt even bother looking at any other dealers for this purchase. I knew that it would be a waste of time and money to go anywhere else. Jimmy always emails me any great deals,keeps my updated, he is very honest and great to deal with.I will always use fowler and Jimmy for my vehicle purchases. More