Fowler Volkswagen of Norman

Derek and Chris were both top notch and professional. They weren't over eager and didn't make it all about the sale. Derek worked with us for a couple of weeks to find the right fit for Mark and I. They They weren't over eager and didn't make it all about the sale. Derek worked with us for a couple of weeks to find the right fit for Mark and I. They didn't pressure us to jump into a vehicle or a price we weren't comfortable with. Whe we did finally make the selection everything went very fast and smooth. We appreciated that Derek introduced us to key people we would be working with at the dealership if we ever came in for service or questions. Derek has been great providing us with a 2 week and 1 month follow up to make sure the car we purchased we are still satisfied with. We will definately and already have recommended Fowler VW to our friends and colleagues. We look forward to doing business with the dealership in the future, because the earned it. Regards, Mark & Erica Kosemund Norman, Ok. More

I was very pleased with the car buying experience from start to finish at Fowler Volkswagen. The staff was very helpful even staying late to get my boyfriend and I set up to drive our new car home after h start to finish at Fowler Volkswagen. The staff was very helpful even staying late to get my boyfriend and I set up to drive our new car home after hours. Our sales person was made the entire experience pleasant and pressure free. He truly exceeded our expectations. The entire staff was friendly and helpful with any questions or needs we had. I will definitely be returning for my next new car...several years down the line...because everyone knows Volkswagen lasts forever! More

Quick, honest, and friendly service. Buying a car is always something I dread but it was a very easy and a pleasant experience. All the Fowler dealerships that I test drove vehicles at were very friendl always something I dread but it was a very easy and a pleasant experience. All the Fowler dealerships that I test drove vehicles at were very friendly and informative. I will be using them in the future! More

I went to get some recalls fixed in my old volkswagen and decided to purchase a new one after my husband spoke to Alex. Alex was extremely helpful and answered all my questions. Everyone at the dealership decided to purchase a new one after my husband spoke to Alex. Alex was extremely helpful and answered all my questions. Everyone at the dealership was helpful including finance. i am very happy with my purchase. When filling out my paper work I had my son in there (2 years old) and all the guys were more than happy to entertain him as well. I would recommend this dealership to anyone! More

Overall the experience was good. Helpful sales staff that wanted to ensure you were taken care of. However, I wish from the time I came to pick up the new car to the time the paperwork was signed would have wanted to ensure you were taken care of. However, I wish from the time I came to pick up the new car to the time the paperwork was signed would have gone more smooth with the finance person, Mr. Banda. I had reservation plans that evening and due to the time it took to agree upon the paperwork (which I mean agree to what was originally promised the previous evening) took almost to 2 hours. I had to cancel my plans that had been made for almost a month because it left me with no time to prepare. That was upsetting that my time wasn't important but to gain more on a sale of a car, especially as a family member of management with the Fowler company. More

I just bought a 2008 Jetta and got a wonderful deal. I hate high-pressure sales, but everyone there was easygoing and pleasant to work with. I took several test drives and then picked a different car at t hate high-pressure sales, but everyone there was easygoing and pleasant to work with. I took several test drives and then picked a different car at the last minute. They customized the used car to my specifications -- I've been driving it for several days and couldn't be happier. I highly recommend Fowler Volkswagen. Everyone my husband and I dealt with were very nice -- especially Jimmy. More

Great and quick service. replied to query in short time. sales person available always to answer question. follow up was good. appointment time was met with no delay. went over the new car book. finance dep sales person available always to answer question. follow up was good. appointment time was met with no delay. went over the new car book. finance department service was good too, and overall experience was pleasant. More

I went to Fowler looking for a specific car I found on AutoTrader.com. I saw the car as soon as I pulled onto the lot and made a b-line for it. Instead of walking up and telling me all of the details (wh AutoTrader.com. I saw the car as soon as I pulled onto the lot and made a b-line for it. Instead of walking up and telling me all of the details (which I had already seen on the site), he grabbed the keys and we test drove the car. I never felt like I was being "sold" on the car. His laid-back sales technique was refreshing and disarming. I mentioned that I was also looking for a used truck for a friend of mine and he showed me a truck that was in the price range I could afford. Honestly, it was a little beat up. However, William told me that they would be replacing the windshield and two tires(the two biggest issues aside from some hail damage), but they ended up replacing the windshield and all four tires. I was able to get the car at the price I originally intended to pay and I got a much nicer, newer truck for my friend than I originally expected. William was very knowledgeable and extremely helpful, the pricing was spot on, and overall the experience was hassle-free and painless. I will definitely recommend the dealership to anyone I know who is looking for a new or used car. Wonderful Job. More

I own 5 VW's and I purchased my first brand new one 2010 VW CC from Fowler VW right after they opened because I was so excited not to have to deal with Cable or Drive out of state. They were very nice, gave VW CC from Fowler VW right after they opened because I was so excited not to have to deal with Cable or Drive out of state. They were very nice, gave me a great and were low pressure. I got exactly what I wanted and a fair price on my trades. I have had all of my service done there and have nothing but great things to say about the service department as well. If you are looking for a VW in Oklahoma City area this is the only place I would go! More

My husband and I purchased a vehicle online from Fowler VW. We were immediately contacted by William once we submitted an inquiry on a used car. He gave us all the correct information regarding the car a VW. We were immediately contacted by William once we submitted an inquiry on a used car. He gave us all the correct information regarding the car and even offered to meet us halfway to deliver our car. He went above and beyond for us. Who else would drive halfway from Oklahoma to California just for a car sale??? Great job Fowler VW and your excellent staff! More