
Fowler Volkswagen of Norman
Norman, OK

346 Reviews of Fowler Volkswagen of Norman
Above and Beyond Every time I have had to visit Fowler (sales or maintenance), they always go way above what they need to. They have always done me a solid every time! Every time I have had to visit Fowler (sales or maintenance), they always go way above what they need to. They have always done me a solid every time! More
Immediately felt like family Everyone was very friendly and helpful. The sales team was able to answer every question we had. They offered water and small snacks while we waited Everyone was very friendly and helpful. The sales team was able to answer every question we had. They offered water and small snacks while we waited. The salesman was a great guy. Really enjoyed spending the time with him learning about the different cars available. The service department was spotless. That may not be important to most people, but when they brought me to see the service area and I saw that they took so much pride in their work to keep everything clean, I knew this was a dealer that would work hard for me as a customer. I generally hate car shopping, but this was a great experience. More
Great Sales Experience Thumbs up to Jared McElhany for a fantastic sales experience. The whole process couldn't have been easier. I came in, told Jared what kind of vehicl Thumbs up to Jared McElhany for a fantastic sales experience. The whole process couldn't have been easier. I came in, told Jared what kind of vehicle I was looking for and what I wanted to pay for it, and he made it happen. I've been a Fowler customer for a few years now, and another great experience like this just reinforces my confidence in them. More
Great service Fowler VW has and always will be my go to spot for all my service. There are a few people that make it great! Starting with Kye who is always there ri Fowler VW has and always will be my go to spot for all my service. There are a few people that make it great! Starting with Kye who is always there right at 7 to help with the morning rush,Rob Post who is a new addition but is quickly becoming my 1st look for service,Svc mgr Robert Lackey to keep everyone on the same page,Waldi for her great attitude and willingness to help anyone and can't forget Donna who is awesome at her job as well!!!! You have a customer for life,keep killing it. B More
Sales Experience My sales experience with Mark Reeves was great. He is very experienced and has exceptional product knowledge. Mark is also very patient with customers My sales experience with Mark Reeves was great. He is very experienced and has exceptional product knowledge. Mark is also very patient with customers as evidenced by my many visits prior to purchasing my vehicle. More
Courteous and friendly I always appreciate how nice everyone is at this dealership. Always helpful and polite even when I'm stopping just to get air in my tires. You make I always appreciate how nice everyone is at this dealership. Always helpful and polite even when I'm stopping just to get air in my tires. You make me feel at home More
Excellent Service Department! Service Manager Robert Lackey and Service Advisor Brian Smith always provide excellent advise, maintenance, and ultimately the best customer service! Service Manager Robert Lackey and Service Advisor Brian Smith always provide excellent advise, maintenance, and ultimately the best customer service! I highly recommend them and the VW Fowler Service Department! More
They're great! They take such good care of you. From explaining what will happen before hand to getting you out of there quickly, they've always had superb customer They take such good care of you. From explaining what will happen before hand to getting you out of there quickly, they've always had superb customer service. My service advisor, Brian Smith, takes great care of me. Ps: the new building is super comfy. More
Pleasent No problems. Very pleasent experience. I Met to many people to remember all their names. I am not a big talker. Five Stars THANK YOU! No problems. Very pleasent experience. I Met to many people to remember all their names. I am not a big talker. Five Stars THANK YOU! More
2017 Alltrack Loved our salesman! He kept up updated while we waited to hear that our car came in. Sent pictures and info on the car. He did a great job! Loved our salesman! He kept up updated while we waited to hear that our car came in. Sent pictures and info on the car. He did a great job! More