Fox Buick GMC

This was our second purchase from Fox GMC. Everyone there is very attentive and polite. Scott is wonderful to work with—he got us exactly what we were looking for! Highly recommend! Everyone there is very attentive and polite. Scott is wonderful to work with—he got us exactly what we were looking for! Highly recommend! More

Had a wonderful experience with Pablo. Informative, accessible, honest, and fair. Was offered additional add ons, but was never pressured to purchase. He made me feel like he worked for m Informative, accessible, honest, and fair. Was offered additional add ons, but was never pressured to purchase. He made me feel like he worked for me, and not the other way around. Would definitely use this dealership again!! More

So, we’re the “Hatfield & McCoy” family of Ford and GM workers, so naturally we receive a great deal of competitive influence each and every time we set out to purchase a new vehicle. This time around, w workers, so naturally we receive a great deal of competitive influence each and every time we set out to purchase a new vehicle. This time around, we had all but decided to purchase a new 2026 Ford Explorer ST when we decided to drive down the street and Visit Fox GMC to see their lineup. Subsequently, we became extremely interested in a rather over-the-top and relatively uniquely equipped 2026 Acadia Denali Ultimate, the likes of which was not otherwise to be found any any other dealer lots within a 200-mile radius, Beautifully styled and loaded beyond the gills with all the newest bells and whistles. But, alas, and though we live closest to this particular dealership (by far), the trade-in valuation we received was neither written (originally) as were those we had received from all other dealers, nor competitive with the other dealerships which had provided performed that same task. Still, having dealt with their new car Product Specialist Hancess Cooper and especially after having been introduced to their extraordinarily congenial, knowledgeable and helpful Sales Manager, Phil Haelterman, on two separate occasions, we were inclined to do everything in our power to consummate our deal with them. However, try as we might, and for reasons we ultimately could but only fully respect learning from them, their trade-in value remained relatively low as compared to other dealers. And so, in a final last-ditch effort to award our order to them, we reached out directly to Phil to discuss the matter with him since we were literally ready to drop the order on someone that same day, to see whether they could at least more become more reasonably competitive on the trade-in appraisal. Phil got right back to us, better yet remembered our interactions and engaged us in a thoroughly enjoyable and productive discussion, ultimately pledging to revisit the issue internally and get back to us. He ultimately back reached out within mere hours and provided a somewhat more competitive albeit ultimately middle-tier valuation. Instead of being upset with us that we were not inclined to forego little thousands of extra trade-in dollars to consummate the deal with Fox, he reassured us that he fully respected and understood our decision to act on the "net" OTD deal that was most attractive to us and basically shown a level of compassion, integrity and professionalism we have rarely if ever seen before. In fact, we were so impressed by Phil’s professionalism and respect with which he had accorded our interactions, that out of reciprocal respect for him went on to inform the remaining “in contention” dealers to refrain from making further inter-dealership vehicle “swap” requests of Phil and his team, and had resigned ourselves to pursue a similar vehicle with another color moving forward. Ultimately another dealer whom we selected to sell us a "like" vehicle, told us about his personal and professional association with Phil and, though we told him we had given Phil our word (which he himself had not asked us for) to ask all remaining dealers to refrain from seeking a swap for this particular vehicle, we subsequently learned that he reached out to Phil and his Inventory Specialist Aaron Przystas anyway and ultimately worked out a deal for Fox to relinquish the vehicle to him so that he could sell it to us. Have you ever heard of such integrity in the auto sales ranks? We certainly hadn’t, that is until after dealing with Phil. That is why, though we could not find common ground to consummate a deal this time around, we have every intention to return to Fox in the future should another need arise, and meanwhile refer anyone might know to be in the market for a new GMC or Buick to give Fox a fair shot at earning their business. Thanks, Phil, as your kindness, professionalism and ultimately inter-dealer cooperation were and always will be profoundly respected and forever appreciated! More

A great experience! Lance and the team was amazing so fast and friendly!! My car is perfect and all clean!! Lance and the team was amazing so fast and friendly!! My car is perfect and all clean!! More

Pat was very easy to work with. My first GM purchase and he was quick to respond and answer any questions I threw his way. I am very happy with my new lease! My first GM purchase and he was quick to respond and answer any questions I threw his way. I am very happy with my new lease! More

Big shout out to Phil Halterman and Fox Buick GMC team. Phil is the best in the business. Always honest and up front for options. Great overall car buying experience, and everything was painless. 2nd ve Phil is the best in the business. Always honest and up front for options. Great overall car buying experience, and everything was painless. 2nd vehicle purchased this year with them and both experience were great. More

Fox started a service to alert customers via text message about the status of completion or other services required. However, it does not work. When I asked about it, I was told it doesn't work for the serv about the status of completion or other services required. However, it does not work. When I asked about it, I was told it doesn't work for the service I was provided. And the service is new. Why send me info that is of no value and takes up my time? But more importantly, the precedent it establishes regarding trust. More

The sale people are awesome to work with - if something is not right they go out of their way to correct it. Service department keeps you in the loop through text messaging and phone calls. If you are lo is not right they go out of their way to correct it. Service department keeps you in the loop through text messaging and phone calls. If you are looking for a new car-strongly recommend you stop into the dealership. More

Every time I come in for service for my 2017 terrain for oil change and tire rotation its always something else happens. They don't check other things with your vehicle and I'm sick of it for oil change and tire rotation its always something else happens. They don't check other things with your vehicle and I'm sick of it More

I had a great experience working with Scott Korody. He was very patient with me and it was a quick easy purchase. Helen in finance was great to work with as well. He was very patient with me and it was a quick easy purchase. Helen in finance was great to work with as well. More