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Fox Chevrolet
Rochester Hills, MI
633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 633 reviews
August 24, 2017
Great experience! Started with a phone call to dealer. Phil was able to answer all questions and give me stock availability. Before I arrived I knew what car I would Started with a phone call to dealer. Phil was able to answer all questions and give me stock availability. Before I arrived I knew what car I would be driving away on the same day! More
by Dawn
Employees Worked With
Phil Patterson
August 24, 2017
Service for older vehicle I brought my vehicle in for service which I was sure would be extensive and costly. Some financial setbacks have made it necessary for me to sttrreet I brought my vehicle in for service which I was sure would be extensive and costly. Some financial setbacks have made it necessary for me to sttrreetch the life out of my car until I'm able to purchase a new one. Todd was awesome and actually listened to me when I recounted my car's "symptoms". He called to update me a few hours after I dropped the car off and again when the vehicle was ready. The cost was far less than I I anticipated and my vehicle was ready for pickup that afternoon. On this, and previous trips to this service department, I appreciate that Todd and the other reps actually listened to me and that I didn't feel like I got ripped off. Good experience all around. Also noted: the courtesy van drivers at this location are very nice. More
by ChevyDriver17
Employees Worked With
Todd Stone
August 24, 2017
S10 pickup Good and friendly sales service made purchasing my first vehicle, as a teenager, very easy, and would likely go back to Bill Fox Chevrolet in the futu Good and friendly sales service made purchasing my first vehicle, as a teenager, very easy, and would likely go back to Bill Fox Chevrolet in the future. More
by Austvan
Employees Worked With
Tom Oberly
August 19, 2017
Great dealership Keith worked effectively and professionally. He worked hard on making sure we got the best deal. I would definitely recommend him to my friends and fa Keith worked effectively and professionally. He worked hard on making sure we got the best deal. I would definitely recommend him to my friends and family. More
by Jindo
Employees Worked With
Keith Stadwick
August 18, 2017
Great customer service Darrin Harrison was very friendly, great to work with and provided mazing customer service. I will definitely recommend him to friends and family and Darrin Harrison was very friendly, great to work with and provided mazing customer service. I will definitely recommend him to friends and family and for sure would do business with him in future. More
by Kostal11
Employees Worked With
Darrin Harrison
August 17, 2017
awesome Jerry was a patient sales rep and very informative. Knowledgeable. Friendly He did not rush us or push us in anyway made my wife and i comfortable. Jerry was a patient sales rep and very informative. Knowledgeable. Friendly He did not rush us or push us in anyway made my wife and i comfortable. More
by sirelandiii
Employees Worked With
Jerry Tocco
August 17, 2017
Best Service I have given Bill Fox Chevrolet a five star rating. Mark Kowalski has once again gone over and above in providing great customer service. I returned I have given Bill Fox Chevrolet a five star rating. Mark Kowalski has once again gone over and above in providing great customer service. I returned a lease vehicle, was not releasing another vehicle, my son is off to college or I would be getting another vehicle. He was just as friendly as if I was replacing this vehicle. I have leased two cars with Mark and would highly recommend Mark and his staff at Bill Fox Chevrolet to do business with. It's a true experience of building a relationship with a dealership and staff that you want to do return business with. It's not about pushing units, he wants you in the vehicle you want with the options you want. More
by Uofm4kids
Employees Worked With
Mark Kowalski , Joe DiTrapani
August 12, 2017
Parts Missing When I got my car back I went in for issues I was having and it ended up being a recall. I was disappointed at the wait time for the parts to come in...almost a full week to I went in for issues I was having and it ended up being a recall. I was disappointed at the wait time for the parts to come in...almost a full week total to get my car back. Before getting my car back they called and asked me if I wanted them to replace my serpentine belt, I asked how much and he said $165, he's joking right...it's a $20 part and a 5 minute fix, so I kindly said no thank you. Upon getting my car back I noticed my battery light was on, I pulled over and popped the hood and there was NO serpentine belt! It was already past 4 and didn't want to wait any longer at the dealer. I will never go back. Luckily there was a parts store near by. More
by Markg
Employees Worked With
Todd Stone
August 11, 2017
Oil change replace tail lights etc. Fox Chevrolet customer service rep's were very courteous and helpful and efficient! I was able to relax watch Tv catch up on emails have coffee, while Fox Chevrolet customer service rep's were very courteous and helpful and efficient! I was able to relax watch Tv catch up on emails have coffee, while waiting. I was very happy with my service. Jennifer Quinlan More
by Susieq
Employees Worked With
Danna Unrue
August 07, 2017
Great for repairs Took my car to Fox for a repair of my passenger window. Everyone was super friendly and Brian - who did the work - was great. Had an accurate idea of Took my car to Fox for a repair of my passenger window. Everyone was super friendly and Brian - who did the work - was great. Had an accurate idea of cost and time it would take beforehand. Very affordable. Definitely recommend! More
by Shal
Employees Worked With
Brian
