Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fox Chevrolet
Rochester Hills, MI
633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 633 reviews
June 14, 2017
Love My Car! Came to the dealership with the intent to just look at Chevrolet's' offerings and ended up leasing 2 vehicles that day! Phil Patterson was professiona Came to the dealership with the intent to just look at Chevrolet's' offerings and ended up leasing 2 vehicles that day! Phil Patterson was professional; responsive & informative to our questions and patient as both my wife & I had many questions. Showed us the choice of vehicles and we both settled on the same one...just different color! The price quoted was the price delivered....Couldn't be happier! More
by Jess Chalker
Employees Worked With
Phil Patterson
June 07, 2017
Great service & communication They always seem to communicate well & provide solid estimates on time & work. Good and friendly staff i often use them for service checks & trouble s They always seem to communicate well & provide solid estimates on time & work. Good and friendly staff i often use them for service checks & trouble shooting More
by Asim
Employees Worked With
Harvey Jennings
June 06, 2017
Kevin took care of us, with care and expertise. Kevin was able to make our lease turn over very painless, even enjoyable. Kevin located the vehicle we wanted before lunch time, and had us all set w Kevin was able to make our lease turn over very painless, even enjoyable. Kevin located the vehicle we wanted before lunch time, and had us all set with our new 2017 by mid-afternoon. we felt we were treated with respect and felt we got a really good deal on the vehicle we wanted. More
by luvmyequinox
Employees Worked With
Kevin Yencer
June 06, 2017
Amazing customer service We have always brought our GM vehicles to this dealership simply because of their great customer service and great staff. I will recommend this dealer We have always brought our GM vehicles to this dealership simply because of their great customer service and great staff. I will recommend this dealership to my sister since she's had horrible experience when servicing her terrain to Shelton. More
by Cy4bnp
Employees Worked With
Harvey Jennings
May 12, 2017
Great. Very helpful staff! Had an excellent experience with Bill Fox Chevy. Their staff was very friendly and straight forward. They made me feel welcome and like part of the Had an excellent experience with Bill Fox Chevy. Their staff was very friendly and straight forward. They made me feel welcome and like part of the family. Would definitely recommend them to anyone looking for a new car! More
by MG
Employees Worked With
Beti Markovski
May 08, 2017
Do Not purchase a used car from this dealership. I purchased a used car from this dealership January 2017 and after three days I began to have problems with it. Seven repairs later they said they wou I purchased a used car from this dealership January 2017 and after three days I began to have problems with it. Seven repairs later they said they would purchase my vehicle back, in exchange for one of theirs (that was three months ago). Every car they showed me was worse than the last. I've struggled for five months to get this issue resolved. They keep stringing me along hoping that I'll give up. I've been lied to so many times, I'm not sure who to believe. Every used vehicle (especially the Traverse) were smelly and dirty. They offered me a older vehicle with more miles and cost more money, and they think I'm being unreasonable for not accepting the offer! Also, don't be deceived they have good deodorizers. Drive their cars for more than two days and you will see. After they get your money they treat you horrible. Go elsewhere! Please! More
by Bill Fox Reviews
Employees Worked With
Jerry Tocco, Rob Shastal, Joe DiTrapani, Ron Griffin
May 04, 2017
Great Service Department Just had a great experience at the service department at Bill Fox! Harvey was extra courteous and helpful and made the experience a pleasure instead o Just had a great experience at the service department at Bill Fox! Harvey was extra courteous and helpful and made the experience a pleasure instead of a burden. The mechanics are also quite knowledgeable and efficient. The work on my car was done faster than expected. I will be happy to come back for any service in the future. More
by keco451
Employees Worked With
Harvey Jennings
April 28, 2017
Sales still tries bait & switch Salesman doesn't know how to read a vin. You test drive, love the car, send a request to test again, quote pymt, provide colors & vin.(the only red/gr Salesman doesn't know how to read a vin. You test drive, love the car, send a request to test again, quote pymt, provide colors & vin.(the only red/gray Malibu on the lot. Joe quotes a gray Malibu, plays dumb, cuz it's cheaper than the red car. I wanted the red car. But not from Joe, not from Fox. I got a new Ford, more expensive than the Malibu, from a dealer who can be trusted. More
by Michelle
Employees Worked With
Some gm who wanted my signature on a piece of paper showing i was serious in asling to negotiate the diwn payment. Seriously?, Joe DiTrapani
April 26, 2017
Service Fast and excellent service. Service employee is very corteous , accommodating and knowledgeable. I just called an hour before i went to the dealer and Fast and excellent service. Service employee is very corteous , accommodating and knowledgeable. I just called an hour before i went to the dealer and i was served right awsy. More
by RL O
Employees Worked With
Harvey Jennings
April 20, 2017
Stay Away From the 1st call in I was lied to. Upon showing up for test drive they said was waiting for me, came the switch. 17000.00$ jump. Said they had my col From the 1st call in I was lied to. Upon showing up for test drive they said was waiting for me, came the switch. 17000.00$ jump. Said they had my color. None on lot. Said it was a bonus tag vehicle, oh that just sold. We get more in a month. Put a down payment on a struggled deal and the decided not to do it. Took 4 days to get them to return deposit( no contract was signed) Absolutely the most horrible experience in my 60 yrs of buying cars. STAY AWAY! Ps i had to check 1 star or it wouldnt let me review. If it were up to me Id take away More
by Neveragain
Employees Worked With
Brandan Perala
