Fox Chevrolet

Horrible Service Ultimately Cost Me My Car! I took my vehicle in to the dealership to repair an engine issue. I paid $2,000 and the check engine light returned the next morning. I brought the I took my vehicle in to the dealership to repair an engine issue. I paid $2,000 and the check engine light returned the next morning. I brought the vehicle back to their shop to again fix the issue, and was quoted another $2,000 in parts in labor. I took the vehicle to another repair shop for a second opinion, and they told me that the negligence of their repair shop caused me the return visit for an additional $2,000 in repairs. The only silver lining was that the service manager Jim was very helpful and reassuring- and landed me a $2,000 voucher off a new vehicle for the trouble- which I appreciated. But ultimately their service department's inability to fix the issue caused me to have to purchase a new vehicle, and get rid of a vehicle with a lot of sentimental value. To top the experience off, when we were quoted new vehicle prices from their sales department, their quote was more than $100/month higher than quotes we received from other chevy dealers for the same car! Never, ever again will I work with, visit, or recommend Bill Fox! More

Mike cares about his customers. Mike Contoni is one of the best salesmen I have ever had the pleasur to work with. He really cares about his customers and wants to make sure you are Mike Contoni is one of the best salesmen I have ever had the pleasur to work with. He really cares about his customers and wants to make sure you are happy. He is always willing to answer any questions you have. This is my second transaction with Mike and my great friend that I recommended to him to is also very happy with his customer service, he also has used him 2 times. We WILL use Mike for our future automobile purchasaes. More

Amazing Staff I would recommend this dealer to anyone who is looking to buy. Nick P was so helpful, he went out of his way he help me and was super patient with me. I would recommend this dealer to anyone who is looking to buy. Nick P was so helpful, he went out of his way he help me and was super patient with me. I will for sure be back. It was so worth my 45 min drive !!!! More

I am satisfied with the dealer I purchased a used car of $12000 at this dealer with clean and 1 owner car fax. After purchase of 1 week I got a transmission problem and sales manage I purchased a used car of $12000 at this dealer with clean and 1 owner car fax. After purchase of 1 week I got a transmission problem and sales manager helped me and refunded the money I paid for the repair. Thank you Jeff for your response More

This is how Customer Service should be! Brad went above and beyond when it came to servicing my wife's 2009 Traverse. We took it in for a routine oil change and we were informed that it need Brad went above and beyond when it came to servicing my wife's 2009 Traverse. We took it in for a routine oil change and we were informed that it needed to have service that was not covered under warranty in excess of $1700 (steering and struts). This was a hefty price that we knew we could not afford up front. Brad called me back a few days later after speaking to GM reps and told me that they would cover $1200+ of the cost and we would only pay $500 to have it serviced. Brad is truly a professional who has honesty and integrity rooted in his signature customer service. This is why we only go to FOX Chevrolet for service on both of our GM vehicles. More

Great Experience at Fox Chevy with Kevin Yencer I recently purchased a pre-owned certified Chevrolet Cruze from Kevin Yencer at bill Fox Chevrolet. The experience was great and Kevin made sure that I recently purchased a pre-owned certified Chevrolet Cruze from Kevin Yencer at bill Fox Chevrolet. The experience was great and Kevin made sure that everything went quickly and smoothly for me. I called him on a Friday telling him the specifics I was looking for in a pre owned certified cruze that I needed as soon as possible, Monday morning he called me with a trade in allocation they received that fit my needs perfectly. we were able to do all the negotiations right over the phone and I came in that evening and purchased the vehicle. He got me an excellent price for the vehicle, as well as made sure that it was cleaned up and ready to go when I got there. I am very selective with the companies and sales people that I work with and I would definitely return to Bill Fox Chevrolet and plan on referring Kevin to all my family and friends. I am a hundred percent satisfied with the service and vehicle they provided me with and look forward to doing more business in the future with Fox Chevrolet and Kevin! More

The unnecessary service appointment. A courtesy call from Bill Fox Chevrolet resulted in an appointment for service. Today @ 10.00 a.m. I was informed by Jayson, who checked everything t A courtesy call from Bill Fox Chevrolet resulted in an appointment for service. Today @ 10.00 a.m. I was informed by Jayson, who checked everything thoroughly, that no service was needed on my 2013 Malibu until October of this year. And than, he proceeded to check what object was hanging under the front wheel and made the minor fix. Only took a minute, but he got on the ground to do it. That bit of extra service I received from this wonderful young man put my mind at ease. Thank you Jayson and thank you Bill Fox Chevrolet. More

Customer Phill has done it once again for me. He went over the top to get me what I wanted. Thank you again phill. I love my car Phill has done it once again for me. He went over the top to get me what I wanted. Thank you again phill. I love my car More

My great experience at bill fox thanks to bill fox and Phillip Patterson for the friendly and knowledgeable help in buying my new Silverado. See you on the next purchase phill. thanks to bill fox and Phillip Patterson for the friendly and knowledgeable help in buying my new Silverado. See you on the next purchase phill. More

Great experience! My sales representative Phil Patterson Was the best! He helped me with all the technology in my new equinox. He was very knowledgeable and professiona My sales representative Phil Patterson Was the best! He helped me with all the technology in my new equinox. He was very knowledgeable and professional. It was the best car buying experience ever! Thank you Phil! Julie Perry More