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Fox Chevrolet - Service Center

Rochester Hills, MI

4.5
257 Reviews

257 Reviews of Fox Chevrolet - Service Center

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April 07, 2018

Great service Very professional and knowledgeable. Great customer service. They put the customer first I highly recommend Bill Fox Chevrolet. Danna was very kind an More

by bdc2178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Apr 09, 2018 -

Fox Chevrolet responded

Hello bdc2178, Thank you for the review and rating of your service experience. Thank you for your business.

April 04, 2018

Good serví se Quick and good service. A little expensive but convenient. Always kept me in the loop of repairs needed and estimated cost and time. Got car back s More

by HeydyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Apr 09, 2018 -

Fox Chevrolet responded

Thank you for the review and rating of our service department. Thank you for your business.

March 15, 2018

Always great service! Friendly, honest, and best price for service! I have taken 3 of my vehicles here for oil changes. They are willing to take care of any vehicle you hav More

by Kathleen 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire
Mar 15, 2018 -

Fox Chevrolet responded

Hello Kathleen, Thank for for the kinds words and your review. Thank you for your business.

March 06, 2018

Oil change Showed up early and they were able to get me right in. Oil change, tires rotated and general inspection done in less than 1 hour More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bednarski
Mar 06, 2018 -

Fox Chevrolet responded

Hello JT, thank you for the review and rating of your recent service experience. Thank you for your business.

February 20, 2018

Excellent service! The service team always goes above and beyond to make sure they do a thorough job. On a recent service visit it turned out there was nothing wrong w More

by Nicolegazzeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire
Feb 21, 2018 -

Fox Chevrolet responded

Hello Nicole, thank you for the review of Jason and your service experience. Thank you for your business.

February 19, 2018

Unless a warranted item. Not out of pocket Actually very disappointed . Service department determined $1400 worth of ‘needed’ repairs Got second opinion ... 80 % of repairs were NOT as cruc More

by Disappointmented
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not necessary. Feel the service person was simply passing along what he had been told . He’s always been FABULOUS ... but seems the mechanics are not .
Feb 20, 2018 -

Fox Chevrolet responded

We would like to discuss this with you so that we can look into the situation. Ron Griffin, Service Manager 248-651-7000 x 1247. Thank you,

February 18, 2018

Great dealership Great dealership,nice people,had a great experience at Bill Fox Chevrolet.Bill Blondin took care of my truck and that’s the reason I’ll never go anywh More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blondin
Feb 19, 2018 -

Fox Chevrolet responded

Hello Jose, thank you for the review. Thank you for your business.

February 16, 2018

I needed them to look at my slow leak tire. Sounds like the guy who was supposed to do it was on break so I knew guy called me back and said they couldn't fix my tire he didn't know exactly why More

by Stacy Mosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Marsiglia
Feb 20, 2018 -

Fox Chevrolet responded

Hello Stacy, we are very sorry about the issue with the tire. A nail or any foreign material that punctures a tire is not covered under the manufacturer warranty.We do offer tire match guarantee if you have interest in a quote for the replacement tire.Thank you for your business.

February 09, 2018

Outstanding service via Jayson Thought I needed a transmission, only needed a bearing. Fuxed, clean, on time,Jayson in service was great. He personally washed my car even though it More

by Jerrycarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire
Feb 09, 2018 -

Fox Chevrolet responded

Hello Jerry, thank you for the review and rating, thank you for your business.

February 09, 2018

Excellent dealership, friendly and accommodating staff. Great service department. Very accommodating While my car was in service, I was looking at new vehicles and the staff was very nice and informative. More

by Tricia333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hemeryck, Joe DiTrapani
Feb 09, 2018 -

Fox Chevrolet responded

Hello Tricia, thank you for the review and rating, Thank you for your business.

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