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Fox Chevrolet - Service Center

Rochester Hills, MI

4.5
257 Reviews

257 Reviews of Fox Chevrolet - Service Center

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September 21, 2017

Very quick and good follow up to appointment Good follow up/ confirmation of web appointment, quick "wait for car" service Nice waiting area, with ammenities, afternoon hours available ,very ha More

by robertoromoalvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Sep 22, 2017 -

Fox Chevrolet responded

Hello Robert. Thank you for the review and thank you for your business.

September 04, 2017

In for first oil change on new vehicle. The work was just fine. The people were great including the service staff & the driver. The only negative I have is that I had a scheduled appointment More

by Dwagnerone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Sep 05, 2017 -

Fox Chevrolet responded

Hello Dwagnerone, Thank you for review. Very sorry for the appointment delay. Thank you for your business, we will look into correcting the process. Thanks again,

August 24, 2017

Service for older vehicle I brought my vehicle in for service which I was sure would be extensive and costly. Some financial setbacks have made it necessary for me to sttrreet More

by ChevyDriver17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stone
Aug 24, 2017 -

Fox Chevrolet responded

Hello ChevyDriver, thank you for the great review of Todd and the service received and thank you for your business.

August 17, 2017

Best Service I have given Bill Fox Chevrolet a five star rating. Mark Kowalski has once again gone over and above in providing great customer service. I returned More

by Uofm4kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kowalski , Joe DiTrapani
Aug 17, 2017 -

Fox Chevrolet responded

Thank you for the great review. Thank you for your business

August 12, 2017

Parts Missing When I got my car back I went in for issues I was having and it ended up being a recall. I was disappointed at the wait time for the parts to come in...almost a full week to More

by Markg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Stone
August 11, 2017

Oil change replace tail lights etc. Fox Chevrolet customer service rep's were very courteous and helpful and efficient! I was able to relax watch Tv catch up on emails have coffee, while More

by Susieq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Aug 11, 2017 -

Fox Chevrolet responded

Hello Jennifer. Thank you for the review and thank you for your business.

August 07, 2017

Great for repairs Took my car to Fox for a repair of my passenger window. Everyone was super friendly and Brian - who did the work - was great. Had an accurate idea of More

by Shal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 07, 2017 -

Fox Chevrolet responded

Hello Shal. Thank you for the great review of the service you received from Brian and thank you for your business.

July 31, 2017

It was good overall. I had good service overall. The car was washed before it was handed over to me which I like. The tire pressure gauge indicator is frequently coming More

by hammadsyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Jul 31, 2017 -

Fox Chevrolet responded

Hello and thank you for the review. Please call Danna at 248-651-7000 to discuss the tire pressure issue. We would like to correct any issues quickly. Thank you for your business.

July 31, 2017

Very good Everything done by Fox was perfect.Felt very comfortable. Everything was well exsplained to me. Al questions answered. Work preformed very quickly and More

by Sonic lover,Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings, Daniel Carter
Jul 31, 2017 -

Fox Chevrolet responded

Hello Sonic, thank you for the great review...Thank you for the business.

July 31, 2017

Great Experience at Fox Chevrolet Pulled into preservice area and was immmediatley greeted by Daniel. Very friendly service rep. When asked how long he said that it should be done soon More

by Dj70+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Carter
Jul 31, 2017 -

Fox Chevrolet responded

Hello and thank you for the great review of our service department . We are very happy that you are pleased. Thank you for your business.

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