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Fox Chevrolet - Service Center

Rochester Hills, MI

4.5
257 Reviews

257 Reviews of Fox Chevrolet - Service Center

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July 31, 2017

Great one day turnaround Thanks for fixing the electronic issues with my surround canes and avoidance feature. A difficult issue to resolve was solved. I will always bring m More

by Chevyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marsiglia
Jul 31, 2017 -

Fox Chevrolet responded

Hello and thank you for the review. Thank you for the business

July 26, 2017

Great experience! Knowledgeable service reps! Excellent service! Would highly recommend.. Service was done on time that I anticipated and with knowledgeable reps. I highly recommend the dealership More

by Kezlarian45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings
Jul 26, 2017 -

Fox Chevrolet responded

Hello Kezlarian, thank you for the great review of our service department and thank you for your business.

July 25, 2017

New Auto Pit Stop Purchased a new Cruze 2 months ago and Pit Stop was provided to check fluid levels, wash vehicle, vacuum, and wash interior windows. Nice perk, from a More

by Designer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DiTrapani, Jayson Mcguire
Jul 25, 2017 -

Fox Chevrolet responded

Hello Designer, that's for the great review. Thank you for your business.

July 24, 2017

2009 MY HHR Service Excellent customer service. Received updates from Brad, my Customer Service Advisor, on a regular basis so I could track progress and plan for pick- More

by Oppie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bednarski
Jul 24, 2017 -

Fox Chevrolet responded

Hello Oppie, Thanks for the great review of our service department and Brad. Brad does a great job with his customers, we are lucky to have him. Thank you for your business.

July 24, 2017

Chevy Cruze engine issue I had to take my vehicle in because the engine and AC light went in. Bill Fox took my car in immediately and gave me a loaner because they were so bus More

by Hdarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire, Brad Bednarski
July 22, 2017

Very friendly service department Staff I was having transmission issues. The service department was quick to give me a diagnosis on the issue & offered a couple different repair options. Ch More

by Bob63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings
Jul 24, 2017 -

Fox Chevrolet responded

Hello Bob, thank you for the great review of our service department and thank you for your business.

July 21, 2017

Body paint work Paint looks very good from a distance. Had to return for additional work which should have been done the first time. As a result of the 2nd time in th More

by Pontiac gxp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan in body shop
Jul 24, 2017 -

Fox Chevrolet responded

Hello Pontiac GXP. We are very sorry to hear of the issues with your recent Body Shop visit. We really do want to make each visit to the dealer ship a great experience. Our Body Shop Manager is reaching out to you to correct the issues. Thank you for your business.

Sep 01, 2017 -

Pontiac gxp responded

Jamie contacted me and offered a rental car while they corrected the two issues. They did a great job and I was very thankful for the rental car. I am now 100% satisfied. Great customer service on this follow-up. I would highly recommend them in the future.

Sep 01, 2017 -

Pontiac gxp responded

I would give them a 5 star rating if I could figue out how to change it. Apparently it cannot be changed.

Sep 01, 2017 -

Fox Chevrolet responded

Thank you for the follow up. I have posted your corrected comments. Thank you again. I would give them a 5 star rating if I could figue out how to change it. Apparently it cannot be changed. Jamie contacted me and offered a rental car while they corrected the two issues. They did a great job and I was very thankful for the rental car. I am now 100% satisfied. Great customer service on this follow-up. I would highly recommend them in the future.

July 20, 2017

Great service ! Took my car in for service and they where really nice and gave me a rental while my car was being repaired . Harvey is the best ! More

by Lb85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings
Jul 20, 2017 -

Fox Chevrolet responded

Hello and thank you for the review of our service department and Harvey. Harvey always receives high marks from his customers...thanks again,

July 20, 2017

Good, reliable, quick service! The service personnel, work, and quick service were excellent! But this is stupid for me to do 25 words, waste, waste, waste, waste of my time! More

by Nope
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marsiglia
Jul 20, 2017 -

Fox Chevrolet responded

Thank you for the review, Thank you for your business.

July 19, 2017

Oil leak It was a Monday, I found a big oil leak over the weekend & now I do not have an appointment to get the car in for service. I took a chance, brought i More

by "M"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna Unrue
Jul 19, 2017 -

Fox Chevrolet responded

Hello M, thank you for the great review of the service that you received from Danna, thank you for your business.

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