Fox Chevrolet - Service Center

Very rude customer service. Had my car towed to dealership. They called me with a repair estimate. I told them that I didn't want my car fixed. I thought about and changed my Had my car towed to dealership. They called me with a repair estimate. I told them that I didn't want my car fixed. I thought about and changed my mind. When I called back I was told my car wasn't there and never was. I must be mistaken, they always do a work order. There was no work order for my car. I insisted that my car was towed to Bill Fox to be repaired. Service said they would check my VIN number on the cars on the lot. They found my car, NO WORK ORDER. I never even received an apology. I did have my car repaired. Very disappointed. This is not how customers should be treated. More

Very helpful My oil change and tire rotation was fast and painless. This dealership is very friendly. My salesperson remembers my birthday. I love my Equinox and i My oil change and tire rotation was fast and painless. This dealership is very friendly. My salesperson remembers my birthday. I love my Equinox and it’s leather seats, sunroof and many safety features. The driver alert things drive my husband nuts, but I like them. More

Always a pleasure Everytime I come to FOX it has been a good time. Al Spencer is very kind and lays it out straight how my car is doing. Mike down at bodyshop is giving Everytime I come to FOX it has been a good time. Al Spencer is very kind and lays it out straight how my car is doing. Mike down at bodyshop is giving me updates through my process and the work done afterwards I would not be able to tell if any work got done at all thats how good they are. Can not wait for that new building to be done!!! More

Difficult diagnosis and repair of 2000 Corvette electrical i Service advisor very knowledgeable and professional. Felt he was looking out for me and kept me updated as to the status of the car. Electrical issue Service advisor very knowledgeable and professional. Felt he was looking out for me and kept me updated as to the status of the car. Electrical issue was hard to diagnose and felt the car was in good hands with the mechanic and service advisor. They were able to fix the problem for me. Highly recommend both of them. Even had to look to eBay for the part as no longer manufactured. Went above and beyond. More

Cobalt service I could not have been more pleased with this service call. It was a big job and took awhile but the use of a loaner was great. Brad even installed the I could not have been more pleased with this service call. It was a big job and took awhile but the use of a loaner was great. Brad even installed the baby seat in it. Thanks. More

Thank you Fox Chevrolet Service Garage Thank you to personnel at Fox Chevrolet for my most recent visit to the service garage. The staff was professional, answered my questions, described t Thank you to personnel at Fox Chevrolet for my most recent visit to the service garage. The staff was professional, answered my questions, described the maintenance needed, and completed the work on time. And washed my car! Thank you. More

Great job The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My o The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My only problem was that they suggested enterprise car rental. I took that advice and was very disappointed. My suggestion is do not fecommend a car rental. Company More

Oil change Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. More

Rude Assistant Service Manager We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at th We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at this location with absolutely no issues. The assisant service manager Jayson indicated that all of the Silverados have the issue we were having and that the tech service hotline wouldn't approve any further service. My husband continued to question how we could resolve the issue. Jayson acted increasingly irratated with my husband, rolling his eyes and speaking rudely. Then he turned around to another person and loudly indicated how "ridulous and unbelievable" my husband was being. It was completely unprofessional and we will not be returning. More

Excellent Customer Care and Service Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank you Todd! More