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Murgado Ford of Chicago
Chicago, IL
1,151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,151 reviews
May 05, 2025
We appreciated the care taken to explain the various controls and screen options on the car. I was glad that Tray could hook up my phone, explain the Ford Plus app and do little things like install the controls and screen options on the car. I was glad that Tray could hook up my phone, explain the Ford Plus app and do little things like install the floor protection covers. All of our questions were answered thoroughly. More
by donald.burk
May 05, 2025
It was a pleasure to work with the sales team at Murgado Lincoln of Chicago in purchasing a new vehicle. The team was attentive to what I needed and put forth the effort when it came to the price. If you a Lincoln of Chicago in purchasing a new vehicle. The team was attentive to what I needed and put forth the effort when it came to the price. If you are looking g to purchase a Lincoln, this is the dealer for your purchase! More
by Chris D 1
May 05, 2025
Good experience Went in to get oil change and Randy was nice and appreciated his and all Murgado Ford's employees for getting the oil, fuel injectors and filters maintained and back out in a little over 2 nice and appreciated his and all Murgado Ford's employees for getting the oil, fuel injectors and filters maintained and back out in a little over 2 hrs... Thanks More
by c_maric
May 04, 2025
Poor. Unnecessary work, I will never work with you again and will probably not buy another ford because of your dealership Unnecessary work, I will never work with you again and will probably not buy another ford because of your dealership More
by jim@udllc.net
May 02, 2025
I knew upfront how long things would take, was informed when they noticed a change was needed, and never had a problem with staying updated with everything going on . when they noticed a change was needed, and never had a problem with staying updated with everything going on . More
by jnshimko
Employees Worked With
Aimmey
April 30, 2025
Terrible customer service. I talked to a Josue and a Rosario, I let them know on Friday that I would like to buy a vehicle, gave them all of my information and applied for th I talked to a Josue and a Rosario, I let them know on Friday that I would like to buy a vehicle, gave them all of my information and applied for the loan. I was told that they would need to give a $500.00 deposit and I offered to pay it on that Friday when they ran my information for the loan. I had to call back Monday as I did not hear from them. I spoke to Rosario, and she said the car is still there and asked if I would like to test drive it. I informed them I would be flying in to purchase, and I did not need to test drive it. She stated a manager would call me back. SUPRISE, no manager ever called me back. My husband called Tuesday to see what was going on, he was transferred to 3 different people before we were informed, they did sell the car AFTER they ran all of our information. 0 stars from me. More
by nyoung0005@gmail.com
April 28, 2025
My car was not ready the day it was supposed to be and zero communication about the delay. I was waiting for my car to be ready for hours and then had to uber home and then had to uber back in the morning zero communication about the delay. I was waiting for my car to be ready for hours and then had to uber home and then had to uber back in the morning. Very disappointing experience. More
by Mc
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